OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
This position has the responsibility for leading and providing guidance to the local Integration team as they perform reviews, planning, and integrating acquisition systems to the organization’s global production infrastructure. The position requires detailed technical knowledge of specific systems and network elements and ability to troubleshoot those elements completely. Occasional as required off hours cut over and implementations will be required.
You are great at:
Lead and mentor the local team
Keeping the team focused on the priorities, and schedule for project deliverables
Work with acquisitions, other departments, and implementation team to design and seamlessly implement any production change required.
Ensure that all work to be done has the smallest impact possible given the constraints of the implementation, to the overall production system.
Ensure creation of documentation for all new design implementations engineered from within the group or assist in documentation for projects jointly engineered with other departments.
Ensure development and maintaining knowledge transfer documentation.
Ensure cross-training of production support & engineering personnel to ensure knowledge is held by multiple individuals.
What it takes:
Bachelor’s Degree or equivalent of work experience.
5+ years of experience as a manager in a medium to large scale environment
Strong verbal and written skills in English
Well-developed interpersonal, presentation, and public speaking skills
Strong team player, working in a globally dispersed team
Ability to effectively prioritize workload and tasks to effectively meet established deadlines
Ability to creatively resolve problems and/or design new solutions to known flaws in design, and describe these in a detailed and clear report to management
Ability to run cross functional meetings
Knowledge in administration of Windows Servers
Knowledge in administration of Linux servers
Knowledge of virtualization administration
Knowledge of Network and Firewalls
Knowledge in administration of Microsoft O365 and/or Exchange 2013 and 2016
Knowledge of server, system design and security
Knowledge of current versions of Windows Client Operating Systems
Familiar with standard practices and procedures of all components within network element
Knowledge of Mobile Device Management with iPhone and Android devices
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.
Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.