OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity:
This position is responsible for managing tens highly available database clusters across geographically different datacenters. Ensure availability, scalability and uptime requirements of database services are clearly understood and addressed. Evaluate progress and results of development efforts. Preserve the integrity and design of the databases to support mission-critical databases necessary for business operations. Under minimal supervision, produce deliverables in alignment with overall Transformation program demonstrating mastery skills in area of sub specialization.

You are great at:
Provide proactive knowledge and acting as an escalation point for Engineering, Service Support, and Service Delivery.
Resolve issues & incidents within SLA.
Proactively work with vendors & providers on issues identified in products and chase issues until successful resolution.
Independently implement approved medium and large-scale projects that align towards service and departmental goals.
Lead, coordinate, and manage all aspects of database implementation.
Oversee the direction, development, and implementation of database software solutions
Participate in design of new databases, and strategies.
Manage design sessions within areas of specialization.
Manage delivery of solution within area of specialization, or independently design and implement complex solutions.
Manage solution offerings to solve complex integrated business problems.
Manage relationships with counterparts including functional owners or work streams
Manage the timely resolution of issues within work stream.
Own technology solution within respective area of sub expertise including overall design, key decisions, and relations with business owners.
Liaise with company's database suppliers for prompt rectification of any problems or emergencies.
Provide direction for the DBA team in support of database operations.
Provide guidance and support to the enterprise, act as single point of contact for DBA related issues.
Coordinate with systems admin, network engineering and other teams towards availability, reliability, and scalability of database environments
Recommend and execute modifications to database infrastructure in order to improve efficiency, reliability, and performance.
Keep current with related technologies and releases.
Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.
Oversee new and existing equipment, hardware, and software upgrades.
Carry off-hours escalation as part of a pager-rotation shift or an emergency with 10minutes of Response Time.
Ensure completeness and quality of all deliverables
Manage the timely resolution of issues within work stream
Ensure adherence to corporate policies and standards to meet compliances, availability and disaster recovery, acting as an escalation point for project team members to provide issue resolution.
Manage relationships with counterparts including functional owners or work streams
Own technology solution within respective area of sub expertise including overall design, key decisions, and relations with business owners.
Provide guidance and support to the enterprise, act as escalation point of contact for DBA related issues.
Coordinate with network engineering to ensure availability, reliability, and scalability of database environment to meet business demands.
Recommend and execute modifications to database infrastructure in order to improve efficiency, reliability, and performance.
Keep current with related technologies and releases.
Document technology deployments by creating Standard Operating Procedures, training guides. Train coworkers and other members of Operations staff.
Train new hires & NOC engineers on technology implementation and ensure quick on boarding of new hires.

What it takes:
BE in CS/EE with minimum 8 years of experience as hands on an Oracle DBA.
Excellent understanding of Oracle technologies and related product / technologies used in replication such has Golden Gate.
OCP certification (at least in past).
Must have worked in services with 99.995% or more uptime/SLA.
Worked in services requiring 10minutes of Response Time to Incidents including experience in carrying on-call rotation pager.
Experience in implementing local recovery and disaster recovery
Must have worked on databases systems with more than 10TB Oracle RAC.
Working experience with Oracle 12C, 11g & 10g RAC with Active-Active setup.
Oracle Grid Control implementation and data collection
Hands on experience with Golden Gate, Data Guard and troubleshooting.
Experience in setting monitoring including Enterprise Grid Control.
Must have working experience with scripting and automation.
Good understanding of Linux OS.
Experience in setting monitoring of databases and related technologies.
Knowledge of MSSQL, Postgres, and Hadoop database will be advantage.
Proven experience in database infrastructure planning and development.
In-depth knowledge of applicable data privacy practices and compliances such as PCI, SAS70.
Ability to conduct and direct research into IT issues and products as required.
Ability to present ideas in business-friendly and user-friendly language.
Highly self-motivated and directed, with keen attention to detail.
Proven analytical, evaluative, and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Excellent written, oral, and interpersonal abilities.
Hands-on hardware and software troubleshooting experience.
Strong understanding of the organization's goals and objectives.

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.