We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a SDE III, you will be :
- Designing and implementing FullStack applications of interface.ai’s conversational AI platform and playing a significant role in evolving them.
- Working with a team of driven and passionate engineers working on cutting edge technology, who take pride in solving complex problems.
- Engaging in cross-functional team discussions on Product, design, QA, deployment and maintenance, in a fast-moving collaborative set up.
- Building reusable code and libraries for future use
- Analyzing high level requirements, breaking it down into workable/demoable tasks, estimating them and delivering with high quality.
- Contributing to improve our engineering processes, tooling, and standards.
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- Are extremely self motivated
- Have ability to learn quickly
- Have a growth Mindset (read this if you don't know what it means - link)
- Have Emotional Maturity (read this if you don't know what it means - link)
- Are Passionate about the possibilities at the intersection of AI + Banking
- Have worked in a startup of 5 to 30 employees
- Have outstanding problem-solving abilities
- Have proactive outlook for ways to make the solution better
- Have 5+ years of experience in delivering scalable complex technical products
- Have Good knowledge of distributed technologies, low latency, and highly scalable systems.
- Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL)
- Have Expertise with unit testing & Test Driven Development (TDD)
- Have experience working with react, python (Nice to have)
- Have hands-on experience in developing applications using microservices, container technologies, container management systems such as Kubernetes
- Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
- Have hands-on experience in the Implementation of security and data protection
- Are eager to learn new technologies
- Have excellent written and verbal communication skills, including the ability to write detailed technical documents.
- Are passionate about helping teams grow by inspiring and mentoring engineers