Required experience: 10+ years
Key Responsibilities:
Manage and supervise a team of IT support technicians and engineers to ensure that all IT support services are delivered efficiently and effectively.
Good knowledge of AWS Cloud Computing Services and Exprtize in Linux and Window Operating System
Ensure Security of Network, Servers and Services for organisation and its customers.
Manage Support teams and engineer’s rotational allocations and uplift their skills set Plan, design, and implement network infrastructure, including servers, routers, switches, and firewalls, to meet the organization's technical and business requirements
Develop and implement disaster recovery and business continuity plans to minimize the impact of any potential IT failures for customers.
Manage the procurement and maintenance of hardware, software, and other IT equipment, and ensure that all systems are up to date and meet the organization's needs.
Provide technical support and assistance to users in resolving hardware and software issues, and ensure that all support requests are resolved in a timely and efficient manner.
Stay up-to-date with the latest developments in IT and network technologies and make recommendations for the implementation of new systems and technologies.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field.
10+ years of experience in IT and network management, including experience leading a team of IT support professionals.
Excellent team management skills
Strong knowledge of network infrastructure, hardware and software, and IT security best practices.
Excellent project management, leadership, and communication skills.
Ability to work effectively in a fast-paced, dynamic environment and handle multiple projects simultaneously.
Send us your resume at
[email protected]