Company Description

YouGov is an international research data and analytics group.

We help the world’s most recognised brands, media owners and agencies to plan, activate and track better marketing activities. As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years. Creating the richest and most complete understanding of your customers’ complex lives. We call it living data.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do. Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year. That’s why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world. Imagine if you could know what 17 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That’s why we’re different.

Rather than commissioned research that’s already out-of-date by the time it reaches someone’s inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know.

YouGov. Living Consumer Intelligence.

The Culture

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

Job Description

Alongside other survey scriptwriters and data processing execs, you will be part of an Operations team which strives to produce accurate results every time and supports the rest of the company in delivering innovative and robust research solutions.

The successful candidate will be self-motivated, a confident communicator and a great team player who is able to pick up new systems and programming languages quickly. This is an exciting new chapter for YouGov and we are looking for a candidate who is demonstrably enthusiastic about becoming part of that

What will I be delivering?

To provide expert scripting services for researchers to aid them in their client relationships
To take complex questionnaires from researchers and script them using YouGov’s bespoke scripting software in an accurate and timely manner.
Testing survey logic to ensure that it is error free
Using experience to liaise with internal clients, advising on best practice and assisting with problem solving
Management of own workload to ensure that deadlines are met and standards are achieved.
To assist the senior scripters in implementing any new solutions for improved efficiency within the workflow
To maintain excellent record administration so as to have an accurate log of work carried out as part of the service
To ensure all reporting and management requests are accurate and delivered on time

Qualifications

Demonstrated knowledge and experience

2+ years’ experience within a similar role, orientated around Survey scripting / Programming.

Technical skills and qualifications

Familiarity with some sort of computer language or web-design coding (e.g. HTML, CSS, JavaScript)
Degree in an IT-based subject, or evidence of a similar level of computer skills

Additional Information

Shift Timings - 9:30 AM to 6:30 PM Monday - Friday

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy