• Technology Business Systems Consultant
  
  About Wells Fargo
  
  Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories .
  
  About Wells Fargo India and Philippines
  Wells Fargo India and Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. WFIP operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website .
  
  Department Overview
  
  The Technology Infrastructure (TI) team is responsible for enterprise-wide infrastructure services across the global footprint, including networking, production services, storage, data centers, mainframe, midrange and Cloud-based systems, distributed systems, and international infrastructure.
  
  About the Role
• Assist and undertake in coordinating all tasks related to the successful completion of requests for IT hardware Asset disposals for US / International including WFIP sites
• Assist / Manage / Provide oversight of 3rd party disposal vendors engaged for monitored disposal of IT hardware devices. Assist and partner with teams to provide direction for governance and reporting of IT hardware device disposals and coordinate efforts related to SEZ/PEZA inspection, pollution certificates, preparation of gate pass and other requirements for engagement of pickup/removal and disposal of IT hardware assets by 3rd party disposal vendors.
• Uses technical experience such as desktop, networking and other technical applications and knowledge of process and workflow methodologies and tools to ensure IT hardware assets are managed through the lifecycle end, i.e., disposal.
• Responsibilities are varied and may include one or more of the following but not limited to :
• Execute / Monitor / Track progress related to all US / International / WFIP IT and CPG Hardware disposal requests including identification of issues and recommended solutions ensuring service quality and cost-effectiveness and as per SLAs and build Governance / Control Points
• Co-ordinate / Resolve / escalate issues related to 3rd party disposal vendor performance including meeting or exceeding service level agreements (SLA)
• Ensure proper Process Controls and liaison with the Control Team to create a robust Standard Operating Procedure with effective Controls. Also, should be able to handle Control Audit when required
• Partner and Collaborate with ITAM / SCM / Finance / Vendor / Legal / Risk Peer Groups and other service partners for weekly and monthly reporting of IT hardware assets for completion of full lifecycle management review of vendor performance and identification of issues or problems
• Coordinate with the U.S. Enterprise Monitored Disposal & Logistics team on all policy and process changes including implementation
• Remediation of all Discrepancy in relation to Inventory and Requests
• Ensure timely revisions and updates for process and/or procedural documentation
• Process Efficiency - Provide inputs for Simplifying Processes and drive automation
• Should be efficient in managing escalations and analyzing the root cause of issue.
• Metrics Reporting - Prepare various Financial Reports / Metrics for evaluation for Leadership
• Responsible to manage and evaluate Contracts / Purchase orders / Invoices / Requests to execute / review requests for IT Asset Disposal
• Team Player - Must be a team player and willing to help others as needed to make the team successful
• Multitasking - Ability to multitask in a highly complex, fast paced environment
• Should be able to Lead Projects for delivery
• Should be able to effectively manage Vendor Governance

• Essential Qualifications
• B.Com / MBA (Finance) / (IT) / B.Tech / B.E / M.Com / B.Sc / M.Sc / M.Tech
• Strong analytical skills

• Market Skills and Certifications
• Good knowledge on ITAM / SAM / SCM / Sourcing / Procurement / Vendor Management / Budget Forecasting
• Certificate in ITIL / ITAM / SAM / SCM is desirable
• Knowledge on Data Centers Infrastructure
• Knowledge on Servers, Network / Storage/ EUC Devices / Mainframes
• Ability to handle multiple tasks at any given time
• Excellent verbal and written communication skills
• Excellent interpersonal communication skills
• Metrics Tracking / Reporting / Dashboard Skills
• Time management skills

• Experience
• 3 - 9 Years Experience in IT Asset Management / Software Asset and Configuration Management / Software Asset Management / IT Asset Compliance / Software License Compliance / Software License Management / ITAM Governance / Vendor Governance / Business Process Services / Technology Delivery Services or Equivalent / IT Infrastructure Operations / Risk Compliance
• 3- 9 Years Experience related to relationship management / stakeholder management in delivering Technology services / Business Process Services

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.