Primary Skills:-TIBCO BW /EMS/HAWK -Admin
Experience :- 7.5 to 10 years
Good understanding of ITIL processes.
Good understanding of change and incident management
Strong hands on experience in Linux ,Unix OS and scripting(Shell,Python,perl)
Working knowledge on Continuous Integration tool like Jenkins
The IT Operations Specialist focuses upon activities that help to identify and manage the changing customer / business / user needs (regarding IT requirements) and ensure customer satisfaction with Vodafones IT products and services in line with the Customer Service Management strategy. Providing technical advice and administration across the IT lifecycle for all end-users. The IT Operations Specialist has a good understanding of established concepts and procedures in IT operations including administration and maintenance of assigned applications, services, systems and solutions, incident management, problem management, change and release management and vendor management, to drive improvements through innovation, best practice techniques, and collaboration. Typically reports to the IT Operations Manager(Job ID 167773#_VOIS)