Description
The Senior Supply Chain Services Advisor is responsible for providing remote (e-mail, telephone etc.) support services offering advice that follows established Supply Chain Management (SCM) processes and procedures to functional areas. Spanning activities such as catalogue administration; data verifications; analysing failures and routing them accordingly for resolution and other SCM transactions using Supply Chain Management (SCM) systems and tools.Typically reports to the Supply Chain Services Manager.

• Good understanding of procedures and concepts of end-to-end Supply Chain processes;
• Delivers assigned activities related to end-to-end Supply Chain processes, accurately and performed according to SLAs;
• Assists in running data control processes;
• Exchanges ideas and information in a concise and logical way and provides a transactional service to the relevant stakeholder/s, based on written SCM policies and processes;
• Provides consistent advice for certain SCM processes accurately and timely, adheres to defined administration processes and ensures SCM databases/systems/tools are updated correctly;
• Uses judgement to deliver assigned tasks for a certain end-to-end SCM process selecting the appropriate solution to support the business within agreed KPIs and service levels;
• Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

Skills
System and Process Transformation
Business Partnering
Governance Management
Process and Performance Analytics
Project and Programme Management
Governance and Policy Compliance
Policy and Standards
Business Operations Management
Communication