Job Description

This Technical Program Manager position requires an experienced professional with strong technical experience and skill sets who understands how to bring all the key technology and platform components and services together to make sure we can deliver scalable and robust products and solutions for Acceptance Solutions Product Development (part of VAS PD).

The ideal candidate should have the ability to ensure that AS PD’s programs and projects are planned, managed, and governed in a consistent, transparent, and disciplined manner. The position requires an experienced program management professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment. You will be a program management leader who embodies Visa’s leadership principles of leading by example, communicating openly, enabling and inspiring others, exceling with partners, acting decisively, and collaborating effectively.

Essential Duties and Responsibilities:

• Be accountable for the end-to-end planning and execution of one or more projects and/or Agile teams
• Responsible for overseeing the completion of requirement definitions, functional and technical specifications, architecture definition, database design, technical implementation, unit and integration testing of systems for product development and delivery
• Lead scope, schedule, budget, risks, deployments and communications for programs and initiatives identified for this effort
• Work with all functional and technical leads and teams to bring the plan into reality. Resolve technical issues, remove impediments from teams and communicate program status along the way to key stakeholders/leaders in both Product & Technology organization
• Understand product strategy and benefits of key deliverables in his/her area of responsibility
• Ask thoughtful questions to help our customers, product owners, and product managers to maximize ROI and meet company objectives.
• Facilitate sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies
• Facilitate program status meetings and conflict resolution
• Track and remove impediments for the team
• Set goals and develop metrics and reports using Rally to help the team understand its health and progress
• Coach team members to understand Scrum and the Agile Principles
• Ensure clear communication to the stakeholders/leaders and foster collaboration between the different functional teams
• Successfully engage in multiple initiatives simultaneously
• Drive and challenge technology owners on their assumptions of how they will successfully execute their plans
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
• Participate in solution reviews to assess user experience to identify usability impacts and recommend solutions or processes to mitigate impacts
• Influence change that increases team performance at a sustainable pace