Role Proficiency:
Perform end-to-end management of a single project up to TCV of 500K with time and effort based or deliverable based model; by delivering the agreed scope within the agreed timeline and cost. Ensure the success and acceptance criteria of the project are met enhancing customer satisfaction.

Outcomes:
Identify key stakeholders ensuring establishment and maintaining positive business relationships among stakeholders (internal or external)
Maintain regular communication with customer; addressing needs through empathy with their environment
Define activities responsibilities critical milestones resources skills needs interfaces and budget. Optimize costs and time utilisation minimize waste and deliver projects on time on budget as per the contract and agreed scope with a high quality result.
Anticipate all possible risk manage them by applying the suitable risk management strategy; while developing contingency plans.
Implement the governance model defined for similar projects
Track and reports project KPIs and analyze project health
Effective implementation of software delivery methodologies to improve project KPIs
Provide individual and team mentoring; ensuring high levels of team engagement and developing capabilities within team
Adopt and build software engineering best practices which can be leveraged by other teams

Measures of Outcomes:
Sprint velocity/team productivity
Planned schedule vs actual
Planned effort vs actual
Planned cost vs actual
Retention
Requirement stability and effectiveness of scope change management
Product quality (rework effort defect density defect leakage in various phases and number of rejected defects)
Risk management index
Adoption of reusable components and artefacts
Customer satisfaction
Team satisfaction

Outputs Expected:
Scope Management :
Conduct requirements analysis
requirements elicitation
scope control and prioritization based on customer needs and scope change management

Drive the creation of common standards such as design documents
traceability matrix
bridge documents
analysis methodologies and solution artefacts

Partner with the customer to define their requirements; elicit requirements from solution envisioning workshop

Conduct impact analysis of any scope changes across phases and negotiate with the customer for scope prioritization

Estimation and Resource Planning:
Consolidate estimates at a solution level
evaluate risks and validate estimates from a technical standpoint
with assumptions
scope and boundaries defined

Review and validate estimates across service lines

Conduct resource planning (pyramid
people development) at a project level based on project requirements

Conduct impact analysis for changes and analyze corresponding impact to overall estimates and resource loading

Identify the different roles and skills for each role
considering the constraints
pre-requisites and other project specific KPIs

Project/ Schedule Management:
Plan and manage multiple small projects/ modules as defined within UST

Identify risks and mitigation strategies and implement the same to manage simple
small projects/ modules

Anticipate items that cause schedule delays
schedule dependencies and manage them following the proper risk management plan

Identify options to fast track the schedule and plans to implement the same

Estimate the work
plan and track the activities closely and report the progress on a regular basis

Risk/Issue management:
Proactively identify any dependencies that might impact the project KPIs. Obtain agreement with dependency owners and closely track them on the plan

Identify and closely track the risks in the project and follow escalation path

Document the risks and issues in the project
communicate them to all relevant stakeholders and closely track the impact

Stakeholder Management:
Identify the internal and external stakeholders on the project

Define the RACIA chart and communicate the roles/responsibilities to the stakeholders

Define the communication plan and implement the same

Test and Defect Management :
Support system integration testing (functional / technical)

Review/mentor team during test execution

Support defining the test strategy and scenarios

Understand the business impact of defects

Prioritize the defects based on their criticality and severity

Participate in defect triage meetings

Identify and analyse root cause of defects

Interpret the results

Software Development Process Tools & Techniques:
Define/adopt the right tooling strategy for the project

Independently guide the team to develop efficient and high-quality work products

Meet project goals
ensure process compliance and mentor the team

Governance:
Tailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processes

Domain / Industry Knowledge:
Understand how the proposed solution meets client requirements

Technology Concepts:
Understand customer's technology landscape

Map business requirements to technology requirements

Set expectations with the customer

Leverage that knowledge in day-to-day work or in upgrading skills of the team

Profitability Management:
Analyze profitability for project

Create profitability sheet based on resource plan

Modify parameters within profitability sheet and identify impact on margins

Pricing Models:
Define the pricing models for medium complex projects

Conduct estimation for medium complex projects.

Knowledge Management (KM):
Establish a KM plan and platform that can be leveraged by new joiners to the project

Ensure the learning's from the project are contributed to the KM repository

Account Management Processes and Tools:
Work under the guidance of the account manager to drive the account management KPIs relevant for the project

Collaborate with other projects and enabling functions to deliver value to UST and to the customer in terms of ideas
automation
etc

Solution Structuring:
Present the proposed solution to customer highlighting the solution benefits

Understand the end in mind and the relevance of win themes

Carve out simple solution / POC to build confident in the solution

Self-Development and Organizational initiatives:
Review other project artefacts and assess the health of the same

Actively participate in forums like PM forums and share best practices and learnings from own projects

Adopt learnings and reusable methodologies/tools from other projects to improve productivity and quality

Team Development:
Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement plan

Nurture the innovation potential within the team

Provide feedback and enable the team to perform independently and grow

Skill Examples:
Impact and Influence
Identify project risks and define action plans to manage
Define a project plan by breaking it down into individual project tasks
Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications
Delegate tasks and manage team member contributions appropriately
Assess the project heath using quantitative measures and change the course of action as needed

Knowledge Examples:
Technologies to be implemented within the project
Structured project management methodologies (e.g. agile techniques)
Estimation techniques
Metrics analysis and quantitative management
Root cause analysis
People management including goal setting growth aspects and coaching
Understanding of the quality and governance models of UST and the customer; aligning the deliverables to meet those standards

Additional Comments:
TPM Roles and Responsibilities Sprint Planning & Execution: • Translate Feature requirements into Technical requirements to enable Dev to solution it • Do an impact analysis to identify impacted apps, dependencies and manage interlocks • Drive the solutioning for the expected functionality with architect/dev lead • Work with POs to understand prioritization and do the capacity planning • Create Sprint backlog in TFS (including, requirements, tasks) • Continually and proactively identify and mitigate risks early on • Ensure SDETs understand the functional delivery and have exhaustive test coverage • Ensure engineering practices are followed (e.g. code reviews, toxicity) • Collaborate with Program Managers to ensure that they get required updates • Adhere to all milestones (DIT, SIT, UAT, Perf, Feature Complete, end-2-end) • Deliver demo and retrospectives at the end of the Sprint and get a sign off from POs • Ensure that TFS is a single source of updated status for Sprint deliverables • Be the best Scrum Master ? Operational Excellence (measurement of the Sprint output):: • Ensure your burn down chart is optimal throughout the Sprint • Consistently size requirements to drive optimal Story points and build predictable Velocity • Ensure you get a sign off from POs for your Sprint demo (green/yellow/red)—stay green! • Meet release milestones • Update and communicate weekly OPS metrics to the management • Continually identify process improvements Release Management & Deployment (Coordination): • Ensure scope for the Release is communicated to all stakeholders, Program Managers, Release Management, end-2-end) • Engage Security consultant (GSRM) & Perf team • Plan your CRQ, Deployment, LOD • Publish a roster to support Release where applicable • Ensure that your Sprint deliverables are validated in Production • Manage Audit and Compliance deliverables • Plan DR testing Production Incident Triage & Support: • Respond to emergency Production incidents and triage the severity to take a due action • Respond to emergency Production Incidents through eCRQ • Share the RCA with L2 (App Support Team) • Drive the delivery of the PKEs for your apps/Feature team Contribute Knowledge Asset: (SME) • Become an SME for your application and contribute to the build knowledge documentation