Job Description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 11 showrooms, a Clearance Centre, and offices in Richmond and Annacis Island. Join our team of trailblazers!

Reporting to the CFO, this role will oversee the department and all credit functions. This includes investigation of creditworthiness of potential and existing customers, the allocation of appropriate credit limits based on current and future business requirements and the collection and safeguarding of all receivables. The Sr Credit Manager will directly supervise the Credit Manager and Credit Analyst.

• Providing strategic direction to the Credit department and SLT on all credit matters.
• Aligning the credit policy with Trail’s risk tolerance.
• Effective management of exposure and risk considerations.
• Optimization of DSO and BDE metrics.
• Providing best in class customer service.
• Anticipation of receivables default.
• Implementing process improvements and efficiencies. 

• 10+ years in Credit Management capacity
• University graduate or CCP designation preferred
• Team Building
• Relationship Management
• Project Management
• Training/Coaching/Mentoring
• Risk, Exposure & Mitigation Assessment
• Receivables Recovery
• Negotiation 

• Builder & Retail Divisions
• Customers, Developers, General Contractors, Industry Colleagues, Suppliers, Attorneys
• SLT, Finance, Purchasing, Logistics, HR, Administration 

• 8am-5pm Monday-Friday, Head Office
• Customer location and site visitations as required
• 5-10% travel to store locations and markets outside GVRD

• Must be adept at reprioritizing deliverables.

INDHP

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?