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Close Technical Project Manager at TraceLink, Inc.
Job Description
About TraceLink
Here at TraceLink, we’ve built the world's largest cloud-based network that is eliminating a $75 billion counterfeit drug problem that leads to 200,000 – 1 million deaths every year, and improving the quality of human life by delivering medicines to people everywhere in the safest, most secure, and most timely manner possible. We build world class solutions that usher in precision, agility and the visibility necessary for high performance digital supply chains to thrive in a constantly evolving environment. TraceLink’s Opus Digital Network Platform, and the applications built on the platform, enables companies to ensure every patient gets the medicines they need, when they need them, safely and securely. In today’s world of unpredictable supply chain disruptions, we bring hundreds of thousands of pharmaceutical companies, locations, and healthcare organizations closer to their patients on our digital supply network, including 16 of the top-20 pharmaceutical companies that trust us to help them manufacture and deliver safe, secure medicines to the patients who need them anywhere in the world.
Are you self-motivated, detail oriented, intellectually curious, collaborative, driven to push conventional boundaries, looking for engaging and purposeful work? Then join us on our mission to Network for the Greater Good.
Your opportunity
You will serve as a person who liaises and influences cross-functionally with Product Management, Engineering, Architecture, Operations, Security, Business Management, Services, and Marketing peers to drive company results. In this role, you will develop a deep understanding of the business and how all of the pieces come together from different stakeholder perspectives, toward common goals.
The ideal candidate will have a proven track record of continually exceeding expectations, delivering at the highest level of quality, seeing opportunity where others see challenges, and operating with a customer-centric focus.
What will you be doing?
- Prepare project plans and collaborate with highly-technical stakeholders (Engineering, Product Management, Architecture, Security, Cloud Operations, etc.)
- Monitor progress of projects and report status, plans, and issues to executive management
- Operate cross functionally in an agile environment to support the delivery of comprehensive on-time, high quality products and solutions
- Hands on release coordination, ensuring predictability and quality of application, solution and platform deployments
- Work with other members of the product management organization to ensure new functionality and fixes are being evaluated and prioritized in a timely manner
- Develop and implement strategies to minimize schedule and technical risk
- Document processes and procedures for use and educate team members to ensure consistency across the team members
- Engage internal stakeholders across multiple organizations to identify opportunities to improve processes/productivity, drive improvements, and increase awareness
What we’re looking for
- BS/MS degree in Computer Science, Engineering, IT, Management of Information Systems or equivalent
- 5+ years of experience working directly with or as part of engineering teams
- 5+ years of technical program management experience
- Solid understanding of software development life cycle (SDLC) models as well as knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
- Knowledge in delivering high-quality software solutions using a predictable delivery process
- Strong cross-functional, technical project management experience including planning, scheduling, monitoring, risk management and stakeholder reporting
- Demonstrated experience in leading key projects, including strategic customer programs from inception to successful roll-out and beyond
- Strong documentation and presentation skills including creative thinking and willingness to work hands-on to deliver impactful outcomes
- Ability to balance structure, process, risk management and time-to-market factors
- Self-starter, self-managed individual who can work independently with cross-functional stakeholders and quickly adjust to changing priorities
Desired
- 3+ years of experience working in Development, Quality Assurance or Operations
- Past experience as a Jira administrator
- Project Management Institute PMP, PgMP, or equivalent certification
- Trained in Six Sigma or Lean Six Sigma methodologies
- Scrum Alliance CSM, CPO, CSD, SAFe or equivalent certification
- Demonstrate exceptional critical thinking, strategic planning, process management and group dynamics skills
- Business and technical background in the Life Sciences, Healthcare, Pharmaceutical industry, a plus
What will help you in this role...
- Past experience in a fast paced software development environment
- Familiar with Atlassian products such as Jira, Confluence, Bitbucket
- Good understanding of DevOps and Cloud Engineering
- Knowledge of AWS and/or Azure cloud platforms
- Working knowledge of GXP for the life sciences industry
- Working knowledge of agile software development lifecycle
- Familiar with supply chain concepts
