Passionate about the latest trends in Tech?
What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.
Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.
What You Will Do:
- Always be up-to-date with the cutting-edge technology;
- Apply the latest and greatest customer happiness practices;
- Provide omni-channel support (via phone, email, chat, social media);
- Communicate with developers and other departments of various IT-companies;
- Become a product expert and constantly grow.
- Fluent German and English (advanced command of both written and verbal English and German);
- Analytical & Research Skills;
- Customer-oriented and responsible attitude.
Would be a great plus:
- Experience in customer service;
- Experience with native speakers;
- International exchange programs participation;
- Experience with CRM systems.
- Fixed or flexible schedule;
- Only remote work;
- Competitive compensation;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- Good bonuses for referring friends (referral program);
- SupportYourApp Medical Policy;
- Occasional business trips.
Who are we?
SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 40+ languages.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!
Visit our website: http://www.supportyourapp.com/