Job Description

The Copy Supervisor shall be in charge of creating drafts for all employee-facing communications as well as gathering information and updates from all internal stakeholders from all SupportNinja geographies.

• Works closely with the Senior Internal Communications Manager in creating articles and updates for the Company newsletter
• Will aid in writing all requested communication drafts from internal stakeholders such as Interoffice memos, case studies, scripts, internal and external articles, and features in all employee-facing platforms and channels
• Will also act as the gatekeeper in releasing communications and co-managing employee-facing platforms
• Shall maintain a network of sources from internal stakeholders such as service delivery, Human resources, Global Learning, etc. to gather information and updates for all employees
• Shall source new material for employee-relevant campaigns and articles
• Will work together with the Multimedia specialists and Communications Creative Manager in managing and updating the company Intranet
• Works on other special projects as assigned by the Senior Internal Communications Manager

• College graduate of any 4-year course
• Experienced in Technical Writing
• Extensive knowledge of Canva and Office 365

• Basic Graphic design and layout