Sungard Availability Services (Sungard AS) is an industry-recognized leader in delivering resilient and recoverable production environments for global enterprises through managed IT, cloud and recovery services.

Our diverse, global team of “Sungardians” are passionate about applying their insight and deep expertise in production and recovery to Lead with Resilience. We work to understand our customers’ business goals, tailor services that align with their desired business outcomes, and deliver the right environments for managing their critical IT systems. Every Sungard AS employee makes a meaningful contribution to delivering on our mission to transform IT for resilient business. We want to add outstanding talent to our team. If you want to become an integral part of a collaborative organization that offers industry-leading benefits and a commitment to employee advancement, we’d be excited to speak with you!

Title: Specialist - IT Licensing

Years of experience: 12-15 Years

Location: Pune

Job Purpose Statement

Sungard Availability Services & 11:11 Systems is looking for an experienced IT Licensing Specialist to manage the company’s service provider licensing (SPLA) processes for both internal and resold IT software licensing products. The IT Licensing Specialist must have excellent organizational and communication skills, the ability to act quickly, be detail oriented, and build strong relationships with all suppliers and stakeholders sto ensure accurate procurement, service delivery, maintenance, and reporting of software licensing products. This is a full-time position and reporting to the IT Procurement Manager.

Key Responsibilities

1. Procure software products from a variety of suppliers (Microsoft, VMware, Veeam, Cisco, etc.) to negotiate best pricing terms, monitor price changes, maintain pricing histories

2. Follow and provide input on company processes and policies around procurement and audit/reporting

3. Understand technical differences between software products applications and services and present to decision makers

4. Track when contracts & licenses expire and plan renewal negotiations far enough in advance to guarantee the best leverage in negotiating for the company

5. Gather, review and report monthly usage and licensing data to 11:11’s various technology partners

6. Understand technical differences between usage & licensing types (particularly Microsoft SPLA & CSP and VMware VCPP) and how each are billed and managed

7. Resolve product, usage & licensing issues with suppliers and manage any disputes

8. Follow and provide input on company processes and policies around usage & license management and reporting

9. Review supplier invoices to ensure they are accurate

10. Build and monitor ongoing supplier spending trend analyses to identify areas of savings and improvement for the company

11. Improve the international logistics capability

12. Track and report key functional metrics to reduce expenses and improve effectiveness

13. Collaborate with key internal teams to improve clarity of specifications and product delivery

14. Control spend and build a culture of long-term saving on procurement costs

15. All other duties as assigned

Technical Competencies (Experience and Knowledge)

Bachelor’s degree in information technology, related field or 2 years relevant experience

Strong understanding of Microsoft Service Provider Licensing models

Excellent communication skills including presentation and negotiation abilities

Excellent business application skills (e.g., Microsoft Excel, Microsoft PowerPoint etc.)

Aptitude in decision-making and working with numbers

Experience in collecting and analyzing data, then reporting on data to decision makers

Skills and Behavioral Competencies

Demonstrative experience in managing licensing agreements or architecting or deploying complex software environments

Prior experience in managing and reporting SPLA usage

Prior experience with a Managed Services Provider supporting Microsoft, VMware, Veeam, and/or Cisco deployments