Job Description

Job Summary:

Our client is seeking a dynamic and results-driven Key Account Manager to join the sales team. The ideal candidate will have 2-4 years of experience in Key Account Management for SaaS sales. As a Key Account Manager, you will be responsible for developing and maintaining long-term relationships with key customers, identifying their needs, and providing customized solutions to drive revenue growth.

Responsibilities:

- Develop and maintain long-term relationships with key customers

- Identify customer needs and provide customized solutions to drive revenue growth

 - Collaborate with cross-functional teams to deliver customer success

- Monitor market trends and competitor activities to provide insights and recommendations

- Ensure customer satisfaction by managing expectations and resolving issues

- Drive revenue growth by identifying upsell and cross-sell opportunities

- Conduct regular business reviews to provide insights and recommendations for improvement.

- Lead the acquisition process, including prospecting, qualifying leads, conducting meetings and presentations, and negotiating terms and contracts.

- Develop and maintain a robust pipeline of acquisition opportunities, tracking progress and managing multiple opportunities simultaneously.

Requirements:

- Bachelor's degree in business, marketing, or related field

- 2-4 years of experience in Key Account Management for SaaS sales

- Proven track record of achieving sales targets and growing key accounts

- Excellent communication and interpersonal skills

- Strong analytical and problem-solving skills

- Ability to manage multiple priorities and deliver results in a fast-paced environment

- Knowledge of Salesforce or other CRM software

- Experience in the software industry is preferred