Job Description

Do you want to join usin helping to fight the world's most threatening diseases and enabling accessto care for more people around the world? At Siemens Healthineers, we pioneerbreakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexibleand dynamic environment with opportunities to go beyond your comfort zone inorder to grow personally and professionally. Sound interesting? Then come andjoin our global team as a Headquarters Technical Training and Support Specialist to focus on the CT product support either remotely or on-site .

Our global team: We are a team of 66,000 highly dedicatedemployees across more than 70 countries passionately pushing the boundaries ofwhat's possible in healthcare to help improve people's lives around the world.As a leader in the industry, we aspire to create better outcomes andexperiences for patients no matter where they live or what health issues theyare facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics toimage-guided therapy and innovative cancer care, is crucial for clinicaldecision-making and treatment pathways.

Our culture: We are part of an incredible community ofscientists, clinicians, developers, researchers, professionals, and skilledspecialists pushing the boundaries of what's possible, to improve people'slives around the world. We embrace a culture of inclusivity in whichthe power and potential of every individual can be unleashed. We spark ideasthat lead to positive impact and continued success. Check our Careers Siteat https://www.siemens-healthineers.com/en-us/careers.

This is a role wellsuited to an ambitious professional, looking for the next step in their career.As a Headquarters Technical Training andSupport Specialist - CT you will be responsiblefor

• Delivery of CT technical courses aligned with theglobal internal and customer training strategy as defined by CT Management
• Deliver education using various trainingmethodologies (examples include classroom, online and virtual trainings)
• Support escalations, acting as CT technical expert
• Responsible for installation, startup, corrective,and preventive maintenance for CT equipment in our training facilities
• Provide remote technical support to Siemens Customersand Siemens Customer Service Engineers (CSEs) who provide service for our CTinstalled base.
• Dispatch notifications to CSEs and provide qualityaction plans to troubleshoot customer concerns
• Use remote diagnostics to troubleshoot and resolvetechnical issues
• Follow escalation process and communicate withHSC/QIB to drive solutions.
• Travel to assist with on-site repair of customerequipment as required.
• Support effective and open communication with aproactive approach on information dissemination, collective feedback, andrepresentation of global CT Team
• Contribute to achieving the vision, mission, and valuesof Siemens

This position may suityou best if you are familiar with what is below,and would like to do develop your career with Healthineers

• High level CT technical product knowledge.
• Understanding of healthcare marketplace, preferablyrelative to CT, Radiology, and Imaging Departments.
• Excellent communication skills - verbal, written,ability to present.
• Demonstrated ability to energize, develop, and buildrapport at all levels within an organization.
• Must be results-driven, action oriented andpassionate about making a positive customer impact while balancing businessneeds
• Training experience is preferred

Required skills to havefor the success of this role

• Associates, BS or BA in related discipline or equivalentexperience as applicable to role
• Typically, 5+ years of successful experience inrelated field and successful demonstration of Key Responsibilities andKnowledge as presented above.
• Required Travel 20%
• Valid US passport will berequired
• Sponsorship is notsupported for this position.
• Note that shifts may rotate, depending on team and/orbusiness needs.

Siemens Healthineers hasrecently announced the next steps in our continued commitment to prioritizecolleague health, comply with customer/business partner requirements, and helppreserve our business continuity. Going forward, please be awarethat Siemens Healthineers requires full COVID-19 vaccination for all new hiresby their start date, except where prohibited by statelaw. Accommodations may be requested for certain medical orreligious reasons. If you choose to submit an accommodation requestit should be submitted within 3 business days of receiving a verbaloffer. Details on how to submit approval will be provided by yourrecruiter. An accommodation approval must be confirmed prior to yourstart date. A start date cannot be confirmed until the accommodationhas been reviewed. An accommodation is based on yourrole. If you are a currently a Siemens Healthineers employee with anexisting approved accommodation, it will need to be re-evaluated prior tostarting a new role.

At Siemens Healthineers,we value those who dedicate their energy and passion to a greater cause. Ourpeople make us unique as an employer in the med-tech industry. What unites andmotivates our global team is the inspiration of our commonpurpose: To innovate for healthcare, building on our remarkablelegacy of pioneering ideas that translate into even better healthcare productsand services. We recognize that taking ownership of our work allows both us andthe company to grow. We offer you a flexible and dynamic environment and thespace to move beyond your comfort zone to grow both personally andprofessionally.

If you want to join usin transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.

If you wish to find outmore about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

As an equal-opportunityemployer we are happy to consider applications from individuals withdisabilities.

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Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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