Multiple application build on Azure data functions and reporting for trade decisions catering to Shell Power Ambition

• OLM BA is the focal for application issues as part of IT Operations team who is accountable for all trading applications.
• As part of the Operations Landscape Management (OLM) team, Business Analyst is responsible for delivering smooth operations of applications and their related back-end technology.
• The OLM Business Analyst will work with multiple stakeholders and service providers to deliver IT solutions and support to meet the business needs
• Experience working in Trading Gas & Power domain will be added advantage who knows the trade life cycle , front office operations. Have knowledge of Trading application like ETRMs or related landscape
• Assist in change ticket review / approvals / planning.
• Drive the compliance and audit activities for the applications in the landscape
• Ensure operation run books, support guidelines, and procedures are produced and maintained for use.
• Assist in representing SOM towards the ITM for landscapes in scope sharing relevant information and managing priorities/escalations.
• Coordination of DR plans and Test execution for the critical business applications within the landscape including maintaining the application and infrastructure landscape documentation on an annual basis, document failover process, criteria and timings.
• Ensure regulatory and compliance controls are embedded in landscape operations and assist with evidence collection.
• Assist with transition of projects to Support activities.
• Liaison with a diverse set of business and IT stakeholders
• Act as a functional expert for both business process and management information in a delivery space.
• Manage the relationships with multiple parties, such as Downstream IT Business Managers, Downstream Competence Centre Managers, Application Managed Service providers and Infrastructure Service providers.
• Maintain in depth knowledge of the business, processes, applications, information and data associated with the portfolio.
• The Business Analyst drives reduction in incident volume and provide speedy and quality problem resolution.