Customer Voice Process
- Candidate should have experience in handling inbound and outbound calls and voice process.
Salary : 30000 to 35000
Location : Bangalore
- Day shift
- Rotational off is applied
- 36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102
- Should pass the Versant Test
- After Versant test there will be two rounds of operational interview
- Must be fluent in English, Hindi and Kannad
- Clarity in Communicating.
- Technical Proficiency and Understanding in/of Products/Services.
- Problem-Solving and Flexibility.
- Listening Capacity.
- Call Handling from Customers and resolving the issues regarding printers, routers, email issues. Supporting the Query and do the needful. Reporting to the team lead. Candidate will be answering customer calls and resolving the issues or providing information about the products and services they offer. Agents are often required to listen carefully to the caller and provide appropriate information and help.