JOB RESPONSIBILITIES :
- Developing trust relationships with various clients to ensure they won- t turn onto competition.
- Having a thorough understanding of the customer's needs and requirements.
- Maintaining and expanding relationships with existing customers by proposing solutions that would meet their objectives.
- Ensure correct products and services are delivered to the customers in a timely manner.
- Serve as a communication link between the organization and the customers.
- Play a significant role in generating new sales that would turn into long-lasting relationships.
- Resolving any issues or problems faced by customers and maintaining trust.
SKILLS REQUIRED :
- Proven previous experience as a key account manager.
- Strong communication and interpersonal skills.
- Problem-solving and negotiation skills.
- Experience in sales and providing solutions based on customers needs.
- People who take initiative and show great zeal of enthusiasm.