Senior Key Account Manager
Senior Account Manager ( KAM)
About The company :
- NoBrokerHood started in the year 2018, aimed to make life more convenient and secure for residents in any housing society. NoBrokerHood offers a plethora of services and features which enables its customer, as a user, to manage multiple activities inside residential buildings, housing societies, and gated communities. From finding domestic help to monitoring visitor entry and maintenance or utility bill payment, it's all done from your phone. It also further strengthens the safety of your society by keeping visual and digital records of all entries and exits - accessible anytime and anywhere - and automates staff entry through a facial recognition or biometric process
About the role :
- A Senior Account Manager will be responsible for maintaining & Sustaining a long term relationship with every on-boarded apartment owner in a particular geographical region or territory assigned to him.
- Account Manager will be responsible for Post-sales support and escalation management.
- Farming & up-selling on boarded clients with respect to better plans and benefits.
- Handling a team of Junior Accounts Managers.
- Educate every client about new plans/ offers as on when raised by Nobroker.com
- Retaining every account through successful renewals on completion of subscription period.
- Growing the overall revenue portfolio through the referral matrix.
- Accountable for handling the whole post sales support and setup.
Desired Candidate's Profile :
- Excellent communication and interpersonal skills.
- Should have a 2 wheeler vehicle with DL Mandatory.
- Should be proficient in Hindi and English language, knowing regional language will be a plus.
- Should be comfortable to work on weekends, with a week off in between Mon-Thursday.
- Effective presentation and negotiation skills.
- Hands on MS office excel, word & PPT etc.
Key Qualifications :
- Graduation in any field.