Role: Account Manager- Government Accounts
Reporting to: Business Manager
Base Location: Delhi
Experience 5 Years+
Qualification - Either full time MBA /B.Tech/ Graduation
- Candidate Preference: Enterprise Sales experience in the Govt sector/ PSUs preferably from telecom/system integrator/IT industry
Purpose of the Job :
- Responsible for end-to-end telecom & connectivity needs of a set of Government/ PSU Accounts. Ensures achievement of the Sales & Revenue targets, by selling solutions like IOT, Datacentre, Security, Conferencing and more.
Key Responsibilities :
- Build strategic relationship with key decision makers in the assigned accounts
- Stay up-to-date with the tendering, process/ compliances in the segment
- Ensure diligent bid management with the bid managers and the TSG team
- Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention and timely collection of the existing revenue
- Augment solution selling, and drive new product penetration in emerging markets
- Co-ordinate with the cross functional teams, both internally (TSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
- Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
- Business processes: Comply and follow business processes both internal and external in line with government Policies
- To work in alignment with processes on Data and Voice
- To work on retention of existing revenue as well and grow new products.
- Stakeholder Management and building strong relationships in the Accounts
- Thorough knowledge of tendering business in Govt. /PSU industry (Must)
- Zeal to tackle new challenges.
- Knowledge of Sell through business in large & complex project
- Commercial Acumen
- Customer Service Orientation
- Key Account Planning & Management
- Executive Presence - ability to handle CXO discussions
- Enterprise & nex generation Product Knowledge
- Ability to devise creative ideas to attract the target customer's attention
- Liaising with the key stakeholders