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Branch Manager at Motilal Oswal Financial Services ltd

Motilal Oswal Financial Services ltd

Jaipur, Rajasthan, IN Full-time
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Job Description

JOB DESCRIPTION TEMPLATE

SECTION 1: BASIC INFORMATION

Title Branch Manager Area of operation Branch-Leadership
Department Sales & Advisory Branch Direct reporting RH/NH

Level Manager /Sr Manager/AVP Dotted line/any other reporting NH

Location Branch Number of direct reports 20 to 50

SECTION 2: PURPOSE OF ROLE

Responsible for overall development of branch and P&L of the Branch by Handing Equity Sales & Advisory Team and relationship Management with Remissers

Acquiring personally HNI and ultra HNI category clients (privilege category) for Broking & Third party products through networking, database, references from existing clients and assigned leads from the organization.

Assisting recruitment processes, handholding and mentoring branch employees. Motivating and making them self dependent in day today operations.

Executing strategies for their branches and assisting team members individually to achieve their defined goals. Providing 'feedbacks and reviewing performances of theirs team members in proactive manners.

Require to understanding various Equity Trading queries Limits and service issues arising from clients, business associates, team members and insuring appropriate solution in define time lines. Ensuring high level of compliance norms as per guidelines of regulators and SEBI in branch and taking appropriate majors for non - compliance practices observed.

Using of various evaluation methods to provide weekly, monthly, quarterly, half yearly and yearly feedbacks to team members to enhance their performances.

Enhancing knowledge / skills (i.e. regularly attending research conference, reading of research materials and equity market related information) for self and team on regular basis with appropriate certifications

(NISM) and professional degrees.

Developing a conducive environment where teams feel highly motivated and enthusiastic. He acts as mentor and team player to drive the team at branch. Monitoring all administrative activities effectively at branch levels like vendor management, bill payments, submission of vouchers, office decorum, petty cash management and punctuality of the work etc.

SECTION 3: KEY WORKING RELATIONSHIPS

Internal Purpose (begin your sentence with For)

For managing day to day or daily client risk. To cordinate with CSE for account opening along with resolving client queris like
RMS/CSE software download, terminal issue, stock transfer and collection of funds.

For compliance with statutory requirements
Finance and Compliance Team

For various legal matters and documentation

For standardization of brand experience (supported by collateral, look and feel )
Marketing Team

For additional and differentiated brand support for PCG segment

Other Branch Managers For sharing information, cross leverage of business opportunities, sharing of customer feedback and sharing of best practices

Advisory team For better service and revenue generation need to be in touch with dealing team on regular bases.

Branch Coodinationa and customer engagement team For successful enrollment customer engagement program. Coordination for MIS

For smooth functioning of the branch

For sales, customer service and admin support at the branch

For cost monitoring and control
Branch Staff

For execution of events

For ensuring the dissemination of all communication (mails/ circulars etc) to the concerned staff

For managing relationships with remmisiers

External Purpose (begin your sentence with For)

For evaluation of vendors, negotiation of rates with selected vendors and monitoring execution of the commissioned
Vendors / Consultant (Architect, Lawyers, Real Estate brokers) project/s

For resolution of issues
Government bodies at the local level (Municipal authorities, Police etc)

For cordial relations

Security agencies For ensuring security of all human and physical assets of the branch

For resolution of issues
Customers (existing)

For understanding custoemer perspective

SECTION 4: DO: KEY ACTIVITIES

Critical Routine

Ensure cost optimization and operational efficiency of the branch including
Reporting as per defined timelines allocation of costs across customer segments

Resolve all back office issues and ensure smooth operations at the branch

Revenue product wise, segment wise and Branch level Profit

Provide data to the Regional Branch Operations Manager on the various activities related to the branch

Adhere to agreed SLA's for the branch

Monitor processes and suggest improvements based on contact with customers

Manage the upkeep of the branch and ensure that up gradations are carried out in line with regional plans

Assist the sales team in managing any events that happen at the branch

Track market developments and report to the relevant departments

Increase Market share

Revenue Generation through different products and participation in Organisational

Sales Drive

Manage relationship and all related activities with remmisiers at the branch

Manage day to day working finances for the branch

Ensure that customer issues are resolved (by coordinating with the relevant functions at the front or back office)

SECTION 5: DELIVER: KRA's AND PERFORMANCE INDICATORS

Performance Rank (Rank all KRA's in the order of their importance, with 1 being the

KRA Indicator most important)

Achive revenue from D-MAT IP Sales ,IP Revenue

,Insurance, SIP

Revenue from Advisory products ACE ,TGS IDS
Achieve revenue targets (Offline/Online/Remisier) 1

Maintain Advisory PX of 8X and PX of 5X

Remisier Acqusition

Responsible for profitability of the Branch 2

Acquisition of top 100 clients 3

Sales Process and Score-10% of accounts ( Top

Maintain regular interaction with the top clients of the branch Clients mapping to R-CAD with 100% all revenue 4 to Branch

Efforts Parameters -Talk Reach Client Meeting,
Responsible for achieving the ratio of active clients 5

Daily Exam,Auto Dialer

Recruitment of Sales and Adviosry Attrition Team

Recruitment, training and retention of manpower as per approval and Team Leaders 6

Attrition Management from Equity Sales Productivity ,Products IP Sales
Tracking of productivity of all associates of the Branch 7 and IP Revenue

Adherence to process as per guidelines and procedures 8

SECTION 6: ADDITIONAL INITIATIVES

Additional Initiative Performance Indicator

Taking client seminar and advisors trainings on different products Revenue D-Mat Sales /Advisor productivity /IP Revenue

SECTION 7: DISPLAY: KNOWLEDGE SKILLS AND EXPERIENCE

Educational Qualifications Graduate /Post Graduate in any discipline

Additional Certifications/Trainings (desirable) NCFM in all Segment additional FNO + Currency & AMFI

Prior Experience 5 plus years in Broking industry, handled a team of advisors and branch sales.

Domain Knowledge Exposure to capital markets

IT Skills MS Office. Exposure to back office applications will be an added advantage

SECTION 8: COMPETENCIES

Behavioural Technical

Personality Market knowledge

Job Knowledge & Functional Skills Financial Product

Communication Regulatory processes

Right Attitude Operations understanding

Time Mnaagement and priority Setting

Accountability & result Oriented

SECTION 9: ROLE SUMMARY

Nature of Work % Time spent

Operations/Execution 40

People Management 30

External Interaction 20

Advisory/Consultation 10

% Time spent

35

30

25

20

15

10

5

0

Operations/Execution People Management External Interaction Advisory/Consultation

JOB DESCRIPTION TEMPLATE

SECTION 1: BASIC INFORMATION

Branch-Leadership

RH/NH

NH

20 to 50

SECTION 2: PURPOSE OF ROLE

Responsible for overall development of branch and P&L of the Branch by Handing Equity Sales & Advisory Team and relationship Management with Remissers

Acquiring personally HNI and ultra HNI category clients (privilege category) for Broking & Third party products through networking, database, references from existing clients and assigned leads from the organization.

Assisting recruitment processes, handholding and mentoring branch employees. Motivating and making them self dependent in day today operations.

Executing strategies for their branches and assisting team members individually to achieve their defined goals. Providing 'feedbacks and reviewing performances of theirs team members in proactive manners.

Require to understanding various Equity Trading queries Limits and service issues arising from clients, business associates, team members and insuring appropriate solution in define time lines. Ensuring high level of compliance norms as per guidelines of regulators and SEBI in branch and taking appropriate majors for non - compliance practices observed.

Using of various evaluation methods to provide weekly, monthly, quarterly, half yearly and yearly feedbacks to team members to enhance their performances.

Enhancing knowledge / skills (i.e. regularly attending research conference, reading of research materials and equity market related information) for self and team on regular basis with appropriate certifications

(NISM) and professional degrees.

Developing a conducive environment where teams feel highly motivated and enthusiastic. He acts as mentor and team player to drive the team at branch. Monitoring all administrative activities effectively at branch levels like vendor management, bill payments, submission of vouchers, office decorum, petty cash management and punctuality of the work etc.

SECTION 3: KEY WORKING RELATIONSHIPS

Purpose (begin your sentence with For)

For managing day to day or daily client risk. To cordinate with CSE for account opening along with resolving client queris like software download, terminal issue, stock transfer and collection of funds.

For compliance with statutory requirements

For various legal matters and documentation

For standardization of brand experience (supported by collateral, look and feel )

For additional and differentiated brand support for PCG segment

For sharing information, cross leverage of business opportunities, sharing of customer feedback and sharing of best practices

For better service and revenue generation need to be in touch with dealing team on regular bases.

For successful enrollment customer engagement program. Coordination for MIS

For smooth functioning of the branch

For sales, customer service and admin support at the branch

For cost monitoring and control

For execution of events

For ensuring the dissemination of all communication (mails/ circulars etc) to the concerned staff

For managing relationships with remmisiers

Purpose (begin your sentence with For)

For evaluation of vendors, negotiation of rates with selected vendors and monitoring execution of the commissioned project/s

For resolution of issues

For cordial relations

For ensuring security of all human and physical assets of the branch

For resolution of issues

For understanding custoemer perspective

SECTION 4: DO: KEY ACTIVITIES

Routine

Reporting as per defined timelines

SECTION 5: DELIVER: KRA's AND PERFORMANCE INDICATORS

Rank (Rank all KRA's in the order of their importance, with 1 being the

most important)

1

2

3

4

5

6

7

8

SECTION 6: ADDITIONAL INITIATIVES

Performance Indicator

Revenue D-Mat Sales /Advisor productivity /IP Revenue

SECTION 7: DISPLAY: KNOWLEDGE SKILLS AND EXPERIENCE

Graduate /Post Graduate in any discipline

NCFM in all Segment additional FNO + Currency & AMFI

5 plus years in Broking industry, handled a team of advisors and branch sales.

Exposure to capital markets

MS Office. Exposure to back office applications will be an added advantage

SECTION 8: COMPETENCIES

Technical

SECTION 9: ROLE SUMMARY

% Time spent

40

30

20

10

6411

Mosl_123 vipin bhai branch remissier

Job Type: Full-time

Salary: ₹600,000.00 - ₹800,000.00 per year

Schedule:

  • Morning shift

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Management: 1 year (Preferred)

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