JOB DESCRIPTION TEMPLATE
SECTION 1: BASIC INFORMATION
Title Branch Manager Area of operation Branch-Leadership
Department Sales & Advisory Branch Direct reporting RH/NH
Level Manager /Sr Manager/AVP Dotted line/any other reporting NH
Location Branch Number of direct reports 20 to 50
SECTION 2: PURPOSE OF ROLE
Responsible for overall development of branch and P&L of the Branch by Handing Equity Sales & Advisory Team and relationship Management with Remissers
Acquiring personally HNI and ultra HNI category clients (privilege category) for Broking & Third party products through networking, database, references from existing clients and assigned leads from the organization.
Assisting recruitment processes, handholding and mentoring branch employees. Motivating and making them self dependent in day today operations.
Executing strategies for their branches and assisting team members individually to achieve their defined goals. Providing 'feedbacks and reviewing performances of theirs team members in proactive manners.
Require to understanding various Equity Trading queries Limits and service issues arising from clients, business associates, team members and insuring appropriate solution in define time lines. Ensuring high level of compliance norms as per guidelines of regulators and SEBI in branch and taking appropriate majors for non - compliance practices observed.
Using of various evaluation methods to provide weekly, monthly, quarterly, half yearly and yearly feedbacks to team members to enhance their performances.
Enhancing knowledge / skills (i.e. regularly attending research conference, reading of research materials and equity market related information) for self and team on regular basis with appropriate certifications
(NISM) and professional degrees.
Developing a conducive environment where teams feel highly motivated and enthusiastic. He acts as mentor and team player to drive the team at branch. Monitoring all administrative activities effectively at branch levels like vendor management, bill payments, submission of vouchers, office decorum, petty cash management and punctuality of the work etc.
SECTION 3: KEY WORKING RELATIONSHIPS
Internal Purpose (begin your sentence with For)
For managing day to day or daily client risk. To cordinate with CSE for account opening along with resolving client queris like
RMS/CSE software download, terminal issue, stock transfer and collection of funds.
For compliance with statutory requirements
Finance and Compliance Team
For various legal matters and documentation
For standardization of brand experience (supported by collateral, look and feel )
Marketing Team
For additional and differentiated brand support for PCG segment
Other Branch Managers For sharing information, cross leverage of business opportunities, sharing of customer feedback and sharing of best practices
Advisory team For better service and revenue generation need to be in touch with dealing team on regular bases.
Branch Coodinationa and customer engagement team For successful enrollment customer engagement program. Coordination for MIS
For smooth functioning of the branch
For sales, customer service and admin support at the branch
For cost monitoring and control
Branch Staff
For execution of events
For ensuring the dissemination of all communication (mails/ circulars etc) to the concerned staff
For managing relationships with remmisiers
External Purpose (begin your sentence with For)
For evaluation of vendors, negotiation of rates with selected vendors and monitoring execution of the commissioned
Vendors / Consultant (Architect, Lawyers, Real Estate brokers) project/s
For resolution of issues
Government bodies at the local level (Municipal authorities, Police etc)
For cordial relations
Security agencies For ensuring security of all human and physical assets of the branch
For resolution of issues
Customers (existing)
For understanding custoemer perspective
SECTION 4: DO: KEY ACTIVITIES
Critical Routine
Ensure cost optimization and operational efficiency of the branch including
Reporting as per defined timelines allocation of costs across customer segments
Resolve all back office issues and ensure smooth operations at the branch
Revenue product wise, segment wise and Branch level Profit
Provide data to the Regional Branch Operations Manager on the various activities related to the branch
Adhere to agreed SLA's for the branch
Monitor processes and suggest improvements based on contact with customers
Manage the upkeep of the branch and ensure that up gradations are carried out in line with regional plans
Assist the sales team in managing any events that happen at the branch
Track market developments and report to the relevant departments
Increase Market share
Revenue Generation through different products and participation in Organisational
Sales Drive
Manage relationship and all related activities with remmisiers at the branch
Manage day to day working finances for the branch
Ensure that customer issues are resolved (by coordinating with the relevant functions at the front or back office)
SECTION 5: DELIVER: KRA's AND PERFORMANCE INDICATORS
Performance Rank (Rank all KRA's in the order of their importance, with 1 being the
KRA Indicator most important)
Achive revenue from D-MAT IP Sales ,IP Revenue
,Insurance, SIP
Revenue from Advisory products ACE ,TGS IDS
Achieve revenue targets (Offline/Online/Remisier) 1
Maintain Advisory PX of 8X and PX of 5X
Remisier Acqusition
Responsible for profitability of the Branch 2
Acquisition of top 100 clients 3
Sales Process and Score-10% of accounts ( Top
Maintain regular interaction with the top clients of the branch Clients mapping to R-CAD with 100% all revenue 4 to Branch
Efforts Parameters -Talk Reach Client Meeting,
Responsible for achieving the ratio of active clients 5
Daily Exam,Auto Dialer
Recruitment of Sales and Adviosry Attrition Team
Recruitment, training and retention of manpower as per approval and Team Leaders 6
Attrition Management from Equity Sales Productivity ,Products IP Sales
Tracking of productivity of all associates of the Branch 7 and IP Revenue
Adherence to process as per guidelines and procedures 8
SECTION 6: ADDITIONAL INITIATIVES
Additional Initiative Performance Indicator
Taking client seminar and advisors trainings on different products Revenue D-Mat Sales /Advisor productivity /IP Revenue
SECTION 7: DISPLAY: KNOWLEDGE SKILLS AND EXPERIENCE
Educational Qualifications Graduate /Post Graduate in any discipline
Additional Certifications/Trainings (desirable) NCFM in all Segment additional FNO + Currency & AMFI
Prior Experience 5 plus years in Broking industry, handled a team of advisors and branch sales.
Domain Knowledge Exposure to capital markets
IT Skills MS Office. Exposure to back office applications will be an added advantage
SECTION 8: COMPETENCIES
Behavioural Technical
Personality Market knowledge
Job Knowledge & Functional Skills Financial Product
Communication Regulatory processes
Right Attitude Operations understanding
Time Mnaagement and priority Setting
Accountability & result Oriented
SECTION 9: ROLE SUMMARY
Nature of Work % Time spent
Operations/Execution 40
People Management 30
External Interaction 20
Advisory/Consultation 10
% Time spent
35
30
25
20
15
10
5
0
Operations/Execution People Management External Interaction Advisory/Consultation
JOB DESCRIPTION TEMPLATE
SECTION 1: BASIC INFORMATION
Branch-Leadership
RH/NH
NH
20 to 50
SECTION 2: PURPOSE OF ROLE
Responsible for overall development of branch and P&L of the Branch by Handing Equity Sales & Advisory Team and relationship Management with Remissers
Acquiring personally HNI and ultra HNI category clients (privilege category) for Broking & Third party products through networking, database, references from existing clients and assigned leads from the organization.
Assisting recruitment processes, handholding and mentoring branch employees. Motivating and making them self dependent in day today operations.
Executing strategies for their branches and assisting team members individually to achieve their defined goals. Providing 'feedbacks and reviewing performances of theirs team members in proactive manners.
Require to understanding various Equity Trading queries Limits and service issues arising from clients, business associates, team members and insuring appropriate solution in define time lines. Ensuring high level of compliance norms as per guidelines of regulators and SEBI in branch and taking appropriate majors for non - compliance practices observed.
Using of various evaluation methods to provide weekly, monthly, quarterly, half yearly and yearly feedbacks to team members to enhance their performances.
Enhancing knowledge / skills (i.e. regularly attending research conference, reading of research materials and equity market related information) for self and team on regular basis with appropriate certifications
(NISM) and professional degrees.
Developing a conducive environment where teams feel highly motivated and enthusiastic. He acts as mentor and team player to drive the team at branch. Monitoring all administrative activities effectively at branch levels like vendor management, bill payments, submission of vouchers, office decorum, petty cash management and punctuality of the work etc.
SECTION 3: KEY WORKING RELATIONSHIPS
Purpose (begin your sentence with For)
For managing day to day or daily client risk. To cordinate with CSE for account opening along with resolving client queris like software download, terminal issue, stock transfer and collection of funds.
For compliance with statutory requirements
For various legal matters and documentation
For standardization of brand experience (supported by collateral, look and feel )
For additional and differentiated brand support for PCG segment
For sharing information, cross leverage of business opportunities, sharing of customer feedback and sharing of best practices
For better service and revenue generation need to be in touch with dealing team on regular bases.
For successful enrollment customer engagement program. Coordination for MIS
For smooth functioning of the branch
For sales, customer service and admin support at the branch
For cost monitoring and control
For execution of events
For ensuring the dissemination of all communication (mails/ circulars etc) to the concerned staff
For managing relationships with remmisiers
Purpose (begin your sentence with For)
For evaluation of vendors, negotiation of rates with selected vendors and monitoring execution of the commissioned project/s
For resolution of issues
For cordial relations
For ensuring security of all human and physical assets of the branch
For resolution of issues
For understanding custoemer perspective
SECTION 4: DO: KEY ACTIVITIES
Routine
Reporting as per defined timelines
SECTION 5: DELIVER: KRA's AND PERFORMANCE INDICATORS
Rank (Rank all KRA's in the order of their importance, with 1 being the
most important)
1
2
3
4
5
6
7
8
SECTION 6: ADDITIONAL INITIATIVES
Performance Indicator
Revenue D-Mat Sales /Advisor productivity /IP Revenue
SECTION 7: DISPLAY: KNOWLEDGE SKILLS AND EXPERIENCE
Graduate /Post Graduate in any discipline
NCFM in all Segment additional FNO + Currency & AMFI
5 plus years in Broking industry, handled a team of advisors and branch sales.
Exposure to capital markets
MS Office. Exposure to back office applications will be an added advantage
SECTION 8: COMPETENCIES
Technical
SECTION 9: ROLE SUMMARY
% Time spent
40
30
20
10
6411
Mosl_123 vipin bhai branch remissier
Job Type: Full-time
Salary: ₹600,000.00 - ₹800,000.00 per year
Schedule:
Ability to commute/relocate:
Education:
Experience: