Job Description

Leading Singapore based Fintech set up requires Sr Manager ( Client service & Brand communication)- Delhi

One of our client s leading Fintech company which is a 100% subsidiary of a Singapore based company working in Digital Payments, Instant Rewards and Gift Vouchers space. It is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 125 + brands like Levis, Flipkart, Marks and Spencer, Dominos etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells etc to name a few.

We are looking for Sr Manager ( Brand Communication & Client servicing ) for our client office in delhi

PFB the details :

1) Client - Singapore based fintech company

2) Role - Sr Manager ( Brand communication & Client service )

3) Experience -7-10 years years in -Gift Vouchers / E Commerce / Banking / Loyalty / Retail Sector /Advertising / PR Agencies

4) Location - South Delhi

5) Joining - 15-20 days

PFB THE JD : 

Key Result Areas : 

- Sr Mgr Client Servicing will become the principle contact person for each client associated with us.

- Ensure that each client is being maintained and supported by us appropriately.

- Responsible for documenting the clients future requirements, which outlines the tasks or projects that they wish to
undertake over a period of time.

- Maintain a big picture view for each client and look for growth opportunities for the client in the future.

- Maintain a regular visitation program with our client base with appropriate levels of focus on the various grades of clients within the allocated base.

Ethos and Culture : 

- We believe and inculcate an open, friendly flat organization structure strongly driven by the DNAs of transparency, customer centricity and appreciation

Competencies : 

Experience : 

Skill set : 

- Preferred prior experience in Client Servicing/Loyalty Programs/Cross selling, up-selling / managing Client network

- Understanding of business processes

- Qualify leads and opportunities when appropriate

- Ability to drive clients for focused outcome

- Strategic business focus

- Strong communication skills

- Relationship building Skills

- Expectation Management at all levels of business.

- Should be willing to upsell/Cross sell as per the business requirements

Preferred Industries : 

Total Experience : 

- Gift Vouchers / E Commerce / Banking / Loyalty / Retail Sector /Advertising / PR Agencies / Media Sales

- 8- 12 years

- Education - Graduate with Management qualification preferred

- Preferred prior experience in strategic brand alliances / sales / business development / managing brand network

- Relationship management at CXO levels

- Excellent presentation creation skills

- Should be able to address a large audience

- Team management

Mention in resume following details:

- Your current CTC :
- Notice Period :
- Expected CTC :
- Current location :
- Relevant experience :

Contact : 

Manav - 9548238406