Leading Singapore based Fintech set up requires Sr Manager ( Client service & Brand communication)- Delhi
One of our client s leading Fintech company which is a 100% subsidiary of a Singapore based company working in Digital Payments, Instant Rewards and Gift Vouchers space. It is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 125 + brands like Levis, Flipkart, Marks and Spencer, Dominos etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells etc to name a few.
We are looking for Sr Manager ( Brand Communication & Client servicing ) for our client office in delhi
PFB the details :
1) Client - Singapore based fintech company
2) Role - Sr Manager ( Brand communication & Client service )
3) Experience -7-10 years years in -Gift Vouchers / E Commerce / Banking / Loyalty / Retail Sector /Advertising / PR Agencies
4) Location - South Delhi
5) Joining - 15-20 days
PFB THE JD :
Key Result Areas :
- Sr Mgr Client Servicing will become the principle contact person for each client associated with us.
- Ensure that each client is being maintained and supported by us appropriately.
- Responsible for documenting the clients future requirements, which outlines the tasks or projects that they wish to
undertake over a period of time.
- Maintain a big picture view for each client and look for growth opportunities for the client in the future.
- Maintain a regular visitation program with our client base with appropriate levels of focus on the various grades of clients within the allocated base.
Ethos and Culture :
- We believe and inculcate an open, friendly flat organization structure strongly driven by the DNAs of transparency, customer centricity and appreciation
Skill set :
- Preferred prior experience in Client Servicing/Loyalty Programs/Cross selling, up-selling / managing Client network
- Understanding of business processes
- Qualify leads and opportunities when appropriate
- Ability to drive clients for focused outcome
- Strategic business focus
- Strong communication skills
- Relationship building Skills
- Expectation Management at all levels of business.
- Should be willing to upsell/Cross sell as per the business requirements
Preferred Industries :
Total Experience :
- Gift Vouchers / E Commerce / Banking / Loyalty / Retail Sector /Advertising / PR Agencies / Media Sales
- 8- 12 years
- Education - Graduate with Management qualification preferred
- Preferred prior experience in strategic brand alliances / sales / business development / managing brand network
- Relationship management at CXO levels
- Excellent presentation creation skills
- Should be able to address a large audience
- Team management
Mention in resume following details:
- Your current CTC :
- Notice Period :
- Expected CTC :
- Current location :
- Relevant experience :
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