Purpose of Position
Responsibilities / Job Functions
- They are owners of the tasks\Projects they manage.
- Responsible for end to end execution of projects\schedules\Finances.
- They receive files directly from customer and plans the process flow for the same.
1. Customer Requirement analysis:-
2. Production management:-Sending files to functional teams\translators, Tracking files in excel, follow-ups if files are delayed, delivery to PM (on-site manager)
3. Finance management:-
a.Creating Gemini, updating Gemini, raising PA\PO, review Budgets in Gemini, set projects to complete.
b.Invoicing, Forecasting, Month end activities
4. Queries Management:-Handling customer\vendor queries
5. Other tasks:-
a.QBR (actively take part in internal\external QBR"s)
b.Owns Gross Margins on the account
c.Owns\attendee in customer calls\escalations
d.Customer Management (communication)
Education & Certification
Any Graduates/Post Graduates
Specialized Knowledge &
- Excellent judgment
- Excellent Communication
- Excellent Negotiation skills
- Good analytical skills
- Good knowledge of Project requirements
- Experience on handling projects.
- Good Management and organizational skills
- Ability to propose improvements and suggestion.
- Ability to lead and motivate
Project Specific / other:
Supervision Provides To
- Good level of spoken and written English language.
- Good interpersonal skills
- Ability to problem solving
- Experience on client interaction.
- Knowledge of MS word, MS Excel.
Supervision Receives From
Senior Project Manager/Delivery Head