Business Correspondents ensure the delivery of last mile banking services to millions of customers on behalf of the banks. The activities that are executed by them shall be within the normal course of the banking business of the concerned bank, but carried out through and by the entities at places other than the Bank’s premises. With regards to all such transactions, the Business Correspondent, his or her agent shall be authorized to accept or deliver cash either at his place of work, or any suitable location subject to the ceilings per day / per customer as specified.
- The Business Correspondent should adhere to the instructions specified in the contract. Furthermore, Business Correspondents are responsible for executing a gamut of functions, which have been explained below:
- Attracting new customers by promoting products and banking services including micro investments, micro protection plans, cross sell of asset products, and pension products.
- Educating and advising their customers on managing money, inhabiting savings habits as well as recommending small loans to target customers.
- The scope of work includes promoting, nurturing and monitoring of BC outlets
- On boarding of VLEs/BC points and ensuring the following.
- Ensuring Quality throughput in Asset and Liability products
- Gaining market share at the BC village
- Regular visits and updates and resolving and helping the BC to grow
- Build products that suit the requirement of the BC village
- Collaborate with all teams to bring the products to the village and also ensure growth in SOH
Facilitating collections to ensure Zero out standings on loans.
- Experience of 13 to 14 years in relevant field required
- Prior experience of handling teams & or distributors/dealer networks
- Excellent communication and inter-personal skills are a must to deal with senior leadership within various cross-functional teams and external vendors
- Technical background with a flair in sales and relationship management.
- Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role.
- Applications can be made for roles in same level or one level above.