Microsoft Intune, SCCM, minimum 2 yrs
notice immediate to 15 days.(can look at 30 days if serving notice)
Job Description :
3 + years of Systems Engineer (Intune) and technical support experience.
- Having Azure domain experiences is a big asset.
- Leadership - handle technically challenging and politically sensitive customer situations
- Strong communications skills - Excellent spoken and written English communication skills
- Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
- The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
- Demonstrable troubleshooting skills
- Cross-team collaboration
Technical Skills :
- Windows Server internals, Microsoft Intune, SCCM, PowerShell Active Directory, Exchange, Windows Server Update Services (WSUS), Windows Deployment Services (WDS), DNS and DHCP - Must have.
- Experience in Integrate existing System Center Configuration Manager infrastructure with Intune, manage PCs, Macs, and Unix/Linux servers, as well as mobile devices from a single management console, while building on existing investments and skills - Good to have
- Understanding on Mobile Device Management(MDM) and Mobile Application Management(MAM)
- Understanding on Rights management
- Provide resolutions for complex customer issues on Troubleshooting skills
- Shell scripting is required. PowerShell scripting, Windows/ batch script development and troubleshooting is required.
- Design and implement Microsoft System Center deployments
- Must be Good in PC management
- Provide support for System Engineer who design, install, administer, and optimize Microsoft Windows servers and related components to achieve and maintain high performance of business applications
- Provide support for system administrator who does administration by deploying software and configuring Windows Firewall settings on computers based upon policies
- Good understanding on Windows Firewall, group policies and security
- Windows Azure is desired.
notice immediate to 15 days.(can look at 30 days if serving notice