Full Job Description
Blockchain Site Reliability Engineer Lead (Vice President)
We have an exciting opportunity in our Blockchain Innovation group, supporting Onyx, by J.P. Morgan. As a DevOps Engineering Lead you will lead efforts to help the blockchain team in supporting multiple blockchain networks. In this role, you'll be working with the global blockchain engineering team to build a scalable and flexible support model to support the production platform, pipeline, monitoring, analytics and reporting.
This role requires a wide variety of strengths and capabilities, including:
Deep understanding of the DevOps philosophy, technologies, platforms and tools, SLA management, incident resolution, and automation.
Mastery of application, data and infrastructure architecture disciplines
Command of architecture, design and business processes with a keen understanding of financial control and budget management
Expertise in working in partnership with colleagues throughout the firm, and in leading collaborative teams to achieve common goals
Hands on experience managing operations of large-scale internet-centric production environments for application or infrastructure services.
Prior experience in large scale distributed applications , where uptime and continuous availability was core to the business.
Identify and partner with Infrastructure teams and AD teams to implement automation opportunities to drive down time to market and support effort.
Apply standards of cloud compliance to application design to achieve reliability
Understanding of Networking and cloud technologies, for example Security, Load Balancing, Network routing protocols.
Leads the development of DevOps related product technology roadmap
Leads failure analysis / root cause analysis when required
Provides support to develop & improve the quality of technical engineering documentation
Provides support to drive the maturity of the software development lifecycle
Provides technical supervision, oversight and problem resolution for support activities
Provides technical expertise in evaluating new support, analytics and BI reporting tools.
Provides quality control of engineering deliverables
Champion a DevOps model so that services are automated and elastic across all platforms
Supports management of relationships with technology vendors
Responsible for coaching and mentoring less experienced team members.
Bachelor's degree in Computer Science, Information Technology, or equivalent technical field
10+ years in a Developer/Support role in a mission critical distributed application environment
Proven experience in the area of people management on globally distributed operation teams
In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills
Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting or GO
Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
Deep knowledge of Internet protocols and web services technologies such as HTTP, DNS, TCP/UDP, SOAP, JSON and REST
Good understanding of networking protocols and cybersecurity best practices in cloud environment
AWS certification is highly desirable
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.