As a Project Management Analyst (Individual Contributor) in Digital Document Services, you will work on a new initiative focused on delivering to create functionality using contract management software through a Contract Lifecycle Management tool. This initiative will facilitate and speed time to market for contract negotiation between Legal and the client by digitizing, organizing and centralizing business contracts to provide a 'born digital' documentation experience.

The Digital Document Services team is a dedicated team of change resources focused on large scale transformation initiatives within the document management space that addresses Industry, Client and Business requirements across the Corporate & Investment Bank. The team provides a unique mix of project skills and product experience that are not tied to a specific business enabling it to deliver enhanced document management services that can be leveraged and reused across any business function across the firm. You would be working on the execution of Contract Lifecycle Management product implementation and owning the system and workflow configuration for all in-scope documents.

Job responsibilities

Execute Contract Lifecycle Management product implementation in accordance to Contract Lifecycle Management implementation methodology, within the bounds of agreed scope, schedule and effort.
Own system and workflow configuration and deployment activities.
Manage implementation and setup of clauses, templates, clause libraries, and template libraries, Contract Lifecycle Management Taxonomy in the Contract Lifecycle Management configuration tool, working with applicable business and firm stakeholders. Coordinate with technology team to effectively integrate templates and clauses into the Contract Lifecycle Management solution.
Manage quality assurance testing and end-user acceptance testing efforts to validate system functionality. Coordinates with technology team to help facilitate complex system issue resolutions and defect minimization.
Identify and enact continuous service improvements through technology and process improvements, with a keen eye to identifying opportunities to enhance services.

Required qualifications, capabilities and skills

Bachelor's degree required
Overall 4+ years of experience with a minimum of 2 years of related contracts, technology, project, people, change, and relationship management experience
Understanding of banking industry processes around contracting - from opportunity through execution and administration
Understanding of information/ Contract Lifecycle Management system design, and functions
Understanding business requirements, processes and legacy systems.
Excellent communication and interpersonal skills.
Ability to develop and foster peer-to-peer relationships with client counterparts.

Preferred qualifications, capabilities and skills

Experience within the Financial Services industry
Experience in implementing Contract Management/Supply Chain applications is preferred
Contract Lifecycle Management certificates such as: ICI administrator certificate and/or ICI practitioner certificate is a plus
Information systems, computer science or supply chain/operations degree preferred.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.