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Desktop Support Engineer at Ivan Infotech
Ivan Infotech
Kolkata, West Bengal, India
Post Date: May 11, 2023
Full Time
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Job Description
Responsibilities:
Troubleshoot technology issues.
Install and maintain equipment and software.
Ask questions to pinpoint the problem.
Perform remote troubleshooting.
Help new employees set up their workstations.
Maintain and upgrade equipment as needed.
Train new employees to use a company's software and apps.
Work with existing vendors to evaluate new technology.
Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency.
Test, install, and set up application programs on user workstations.
Test network connections.
Requirements:
Should have experience with VICI dialer
At least 1-2 years experience as Desktop Support Engineer needed
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