Job Description

Responsibilities:

• Troubleshoot technology issues.
• Install and maintain equipment and software.
• Ask questions to pinpoint the problem.
• Perform remote troubleshooting.
• Help new employees set up their workstations.
• Maintain and upgrade equipment as needed.
• Train new employees to use a company's software and apps.
• Work with existing vendors to evaluate new technology.
• Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency.
• Test, install, and set up application programs on user workstations.
• Test network connections.

Requirements:

• Should have experience with VICI dialer
• At least 1-2 years experience as Desktop Support Engineer needed