Job Description

Responsibilities :

-  Position holder will be an individual contributor

- Build and manage productive, professional relationships with clients using telephonic and/or video conversations

- Ensure clients are using and deriving benefit from IndiaMART

- Ensure products/services in client's e-catalog are accurately defined

- Prompt resolution of client complaints

- Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures

- Daily 10-12 meaningful telephone/video calls with client