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Senior Presales Consultant Aerospace & Defence at IFS

IFS

Bengaluru, Karnataka, IN Full Time
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Job Description

Company Description


At IFS you will work in a growing, Global Enterprise Software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from Product Development to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.

You will be part of the Presales team and play an important role within new sales and customer development to create business opportunities from a solution-oriented perspective.

If you love to win and know it is all about preparing and always being a step ahead then this position at IFS is for you!


Job Description


The Presales Consultant is specialized in working with Enterprise and Defence customers to define the value that they would derive from investments in IFS Solutions. The Presales Consultant will have a critical role in the IFS organization to support the conception of a unique customer value proposition, driving the development of a supporting business case and being able to evangelize and present the business value to key contacts including C-Level management – internally and externally.

For this specific role, we require a highly experienced Presales Consultant who will be a key extension of the Asia Sales Team reporting to the Head of Presales, Asia based in Singapore. This role will work closely with Key Accounts Manager, Aerospace & Defence India.

The Presales Consultant will will be required to support key related to Aerospace & Defence customer engagements from a coaching/mentoring perspective. There may also be opportunities to engage in other key regional pursuits. This role will also require the Presales Consultant to support Strategic IFS initiatives and Transformational Programmes, e.g. the build and rollout of the IFS Defence and Aerospace domain expertise and strong relationships within the Aerospace & Defence community in India.

The role would ideally suit a candidate who has been heavily involved in engineering, logistics/sustainability, heavy engineering, asset planning and maintenance within the Defence Forces (Navy, Airforce, Army), associated suppliers or a strong MRO background with Civil aviation.


Qualifications

  • Participate in product presentations with prospects and customers with a focus on the business value delivered
  • Provide relevant domain expertise and context to asset and MRO focused customer opportunities related to the management and support of key assets
  • Provide answers to (architecture / business) questions in a Request for Information (RFI) or a Request for Proposal (RFP)
  • Working with the sales organisation to address business needs for the customers
  • Work to understand the wider architecture of the customer environment, looking for additional value IFS could add with an extended solution
  • Ensure discipline of excellence and passion to every customer engagement
  • Support at external and internal customer facing events
  • Ensure the successful delivery of Proof of Concepts (POC) is tied to the customers’ success criteria and business initiatives
  • Maintain a degree of knowledge of specific IFS products and services including roadmaps and occasional liaison with Product Management.
  • Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks
  • Ensure that a business case or strawman business case is created where possible (Value Engineering)
  • Use discovery and questioning skills to ensure any wider issues are understood, for example integration into other customer systems, single sign on concerns, etc.
  • Engage in problem solving approaches with clients, run workshops to discover and design creative solutions to problems. This is likely to include a complete system design which includes technology or problems alongside the normal IFS product. Problem solving and solution creation rather than a focus on product delivery.
  • Discuss and demonstrate business benefits and value to a customer of a technical solution.

- Translate technical and business requirements into cost-efficient solution for a complete customer problem solve - not just our product

Use financial modelling and terminology used in the creation of business cases both internally and with prospects, clients and partners.

- Lead teams and work with senior stakeholders in customers to help create customer internal business cases, discover problems, design solutions that are complete, not just IFS product - but including wider integration concerns.

  • Oversee the qualification and bid management process to ensure that IFS is bidding for business that it can win
  • Maintain a strong degree of knowledge of all products and services including roadmaps and regular liaison with Product Management

- Ensure the successful delivery of Proof of Concepts(POC) that are tied to the customers’ success criteria and business initiatives - driving a value message at all times

  • Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed
  • Stay abreast of key industry and business issues, options and advancements relevant to the area of specialization
  • Ensure that a wider understanding of the customers business landscape is in place
  • Work to understand the wider architecture of the customer environment, looking for additional value IFS could add with an extended solution

Promote cross-team based working and sharing of business value cases across teams


Additional Information

  • A team player and strong collaborator
  • Great communicator
  • Calm under pressure, problem solver
  • Practical hands-on approach

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