IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations.

The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector.

Our team of 4,000 employees and our growing ecosystem of partners support more than 10,000 customers around the world in challenging the status quo and realizing their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

IMPORTANT NOTES:

1. This posting is for a Senior Manufacturing Consultant that has extensive experience in implementing Service Management software in the Aerospace & Defense sector. It is not a hands-on Manufacturing role. Only those with demonstrated experience in implementing Manufacturing software within the Aerospace & Defense industry will be considered for this role.

2. Although this Job Posting is published in Kolkata, IFS is open to applicants in other areas of India.

JOB DESCRIPTION

IFS’s Global Consulting Delivery (GCD) Organization is on the lookout for a dynamic and ambitious individual to join our team as a Senior Manufacturing Application Consultant. You will be at the forefront of IFS product implementations working directly with IFS customers and partners on cutting edge industry solutions in the Aerospace & Defense industry. Furthermore, you will have the opportunity to work with geographically distributed teams around the globe which will provide you with international exposure through project implementation and commercial execution.

To be successful in the role, you will have a background of successful project implementations and enjoy being the key functional expert in the Engineering & Manufacturing domain. You will be responsible for combining industry experience with IFS best practices to guide the customer through the implementation of core IFS business solutions.

Responsibilities include:

• Guiding our customers to improve their business through a deep understanding of the core IFS solution and industry accelerators.
• Understanding the customer’s business, industry and local engineering and manufacturing practices and policies.
• Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
• Seeking opportunities to increase customer satisfaction and deepen customer relationships.
• Understanding customer business needs and guiding them in the most effective usage of IFS Products.
• Leading and owning the solution definition and scope for the Engineering & Manufacturing portion of the IFS Solution.
• Identifying and bridging the gap between the customer’s business requirements and IFS Products.
• Conducting customer training sessions and workshops.
• Guiding and assisting the customer with testing and Go Live cut-over strategies.
• Keeping up to date with regulatory and compliance requirements of the Engineering & Manufacturing domain in the key focus industries.
• Managing, coaching and mentoring IFS colleagues.
• Contributing to the continuous improvement of existing IFS products, processes and methodology.

KEY COMPETENCIES

• Teamwork, Commercial Awareness, Communication, Influencing Others, Customer Orientation, Thoroughness, Self-Confidence, Flexibility.
• You are fluent in English, both oral and written.
• Solid understanding of local business policies and practices.
• As a person, you act proactively with a positive mindset and always have the willingness to win, align with our IFS Core Values.
• All your information will be kept confidential according to Equal Employment Opportunity (EEO) guidelines