At IFS, you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
1. This posting is for a Senior Field Service Management (IFS Clevest) Consultant that has extensive experience in implementing Service Management software. It is not a Field Service role.
2. Although this Job Posting is published in Kolkata, IFS is open to applicants in other areas of India.
The Functional Consultant will support the Mobile Workforce Management solution within IFS. Our mobile applications and platforms enable gas, water, and electric utilities to scale their workforce in the field and leverage the latest technologies in their day-to-day work. We enable utilities to transform their field operations by rapidly automating and optimizing any field work activity or process to improve response time and effectiveness. Our platforms offer utility operations personnel in both the office and field improved location and situational awareness for faster, more intelligent decision-making, greater safety and easier regulatory compliance.
This position requires a dynamic, self-driven, technically savvy individual who wants to be a part of our Consulting team. This person is responsible for the successful deployment of the IFS Clevest MWM solution for our customers. This person will manage all functional aspects of implementation projects. This can include conducting business requirements and solution design workshops, providing technical and architectural leadership in configuration and integration, and working with customers through iterative testing cycles. Whatever the task, you will work to propose and deliver solutions that meet requirements and exceed expectations, leading the way for prospects, customers, partners, and internal teams by designing and overseeing the implementation of solutions that deliver exceptional ROI and customer satisfaction.
The Consultant is expected to succeed in complex technical environments while simultaneously displaying exceptional communication skills to effectively work with enterprise customers of varying technical aptitudes. This position requires travel to customer sites, primarily within APJMEA (expected travel up to 75%).
We welcome applicants from anywhere in India.