Full Job Description
System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.
Your Role and Responsibilities
As an Associate Systems Engineer you will perform services to clients on hardware and software components. Activities include operation and maintenance of operating systems across multiple platforms, middleware applications, various database technologies, high availability solutions and load balancing. Job responsibilities for this role include, but are not limited to, the following: operation and maintenance of operating systems and platform support, database administration, capacity planning, performance management, security compliance. Support is also provided for systems management tools which monitor the operational status of the environment.
Contribute to the development of SOPs and work instructions for the maintenance of IT systems if/as required
Assist in the installation and maintenance of production and mission critical systems according to SOPs and work instructions
Managing servers in VMware Environment
Assist in the installation and maintenance of servers in Cloud
Automate administration tasks
Maintain systems documentation and SOPs if and as required
Assist in performing upgrades and applying patches in production environments
Recommends remedial actions to correct problems based on knowledge of system operation
Responsible for troubleshooting server problems as reported by users
Troubleshoot software and network systems
Provide infrastructure system changes
Manage and maintain assigned work queues and tickets
Perform project-based implementation work as assigned
Automation / scripting (Shell, PowerShell, Ansible etc.)
Create technical documentation and work instructions
Regular worklog updates of all assigned tickets
Completion of work by assigned due date
Perform on call duty system administration according to the further after-hours arrangements
Required Technical and Professional Expertise
0-2+ years Windows systems administrative experience supporting the development, test, and production environments
0-1+ years of relevant experience in VMware Environment
Knowledge on automation using PowerShell, Ansible, etc
Knowledge of Linux server operating systems
Knowledge of server software
Understanding of group policy and active directory understanding.
Understanding of security practices and implementation
Knowledge of build and deployment automation
Self-directed and able to work independently with a minimum of direction, a self-starter
Effective time management, adaptable to changing priorities and capable of managing multiple projects on the same timeline
Drives a customer-focused culture, committed to continuous improvement
Eager to learn new skills, technology, and software applications
Excellent oral and written communications skills in English
Proficient in troubleshooting and problem-solving methodologies
MCSE certification, or related education a plus
Preferred Technical and Professional Expertise
Min 2+ years of experience in Windows server administration
Min 1+ years of experience or Knowledge in technologies: Linux (CentOS, RedHat), AWS, Azure – would be an advantage
Min 1+ year of experience in PowerShell scripting and support.
About Business Unit
IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.