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Cruise's Ridehail Business Unit (RBU) The RBU is responsible for delivering a profitable and scalable ridehail service that customers love and use repeatedly. The RBU sets the direction on the growth and reliability of the ridehail business and works highly cross-functionally to expand and enhance the Cruise ridehail service and strengthen our relationship with customers.
About the Role We are looking for a Senior Analyst to help manage Cruise’s rapidly growing autonomous ridehail marketplaces. You will interface closely with Product, Local Market Operations, and Data Science to drive efficient supply/demand balance as measured by metrics like Ride Request Conversion and Wait Times, and Completion Rate. This role deeply understands the relationship between fleet supply, fleet utilization, user growth, and user engagement, and generates practical insights to enable sustained growth of each. You will conduct in-depth analysis to inform our competitive pricing strategy and work across teams to define the optimal fleet deployment schedule based on actual and forecasted demand patterns. The ideal candidate has a strong analytics background, a passion for using data to achieve results, and is comfortable with ambiguity.
Help develop and execute against an ambitious roadmap of market expansion, fleet scaling, trip growth, and revenue targets
Design and develop models, analyses, and dashboards using large data sets of information about our performance in market to report and improve the health of the Cruise ridehail business
Work with technical partners to design and implement experiments that optimize core marketplace systems like pricing algorithms, dispatch logic, and vehicle positioning
Generate data-driven insights to inform Cruise’s high-level approach to competitive pricing as well as the tactical nuances of price elasticity, discounts, and promotions.
Partner with local teams and collaborators to launch new markets. Own process improvements and pivot accordingly to meet business needs.
Help inform Data Science and Data Engineering roadmaps and the development of our ridehail data warehouse
Lead the creation, monitoring and execution of business processes and operational playbooks
4+ years in operations, strategy, business consulting, or similar analytical role at a technology company.
SQL proficiency and considerable experience with data visualization tools. Comfort independently learning new data tables and writing/validating complex queries of your own design.
Excellent communications skills and an ability to drive storytelling and presentation up to C-level internal audiences across functions.
Exceptional project and stakeholder management skills, ability to plan and execute with minimal guidance
Bachelor's degree or proven experience
Previous experience in ridehail or other marketplace/on-demand businesses
Proficiency with Python and other Data Science/Engineering tools, workflows, and analysis methods
The salary range for this position is $101,400 – 149,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.
Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives.
We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.
Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email ** Redacted **.
We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.
At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event.
If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation.
Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.