Job Description

Contentsquare is a global SaaS technology company that empowers brands to build better digital experiences for all. We have been recognized by Gartner as one of the four most innovative ecommerce companies in the world, and have featured in Wired Magazine as one of Europe’s hottest startups.  Contentsquare has 9 main offices across the world ( New York, London, Paris, Munich, Singapore, San Francisco, Barcelona, Tokyo, and Singapore) with 750+ clients globally including Fortune 100 companies like HSBC, Sainsbury’s, Spotify, Asos and Microsoft. We’ve been experiencing tremendous growth as our team has grown from ~300 to 1000+ employees globally, and raised a $500M Series E funding in May 2021, the biggest total VC funding ever for a French start-up!As our growth accelerates further we are looking to hire 1,500 positions globally in the next  3 years. We are looking for talented people like you to join us and help us continue to innovate and improve online experiences for all. We want the most ambitious, unique and enthusiastic people to join us and help us in this mission. Come join the #CSquad family!About the Opportunity:Contentsquare is seeking a Customer Success Analytics Intern to join our Customer Success and Global Services organization based remotely in the US or based in NYC when we are able to return to our office. Please Note:Our US team is currently remote based due to COVID-19 with the exception of our New York office that is required to work in the office 2-3 times per week! As a Customer Success Analytics Intern at Contentsquare, you will support our Customer Success Managers to ensure the satisfaction of our Fortune 500 clients through impactful engagements which drive business value through optimization of digital experiences.  Our goal as Customer Success Managers is to minimize customer churn risk while driving product adoption.   Our Customer Success Managers team is distributed remotely across the US and supports our Enterprise clients across industries such as Automotive, Beauty and Cosmetics, Grocery, Luxury, Telco, Travel, Financial Services, and more!  We communicate using tools like Slack and Zoom, and love working as a team to provide the best service to our customers. In this dynamic internship, you’ll gain client-facing experience while assisting the team in engaging with Fortune 500 customers, providing reports on SaaS adoption and analytics metrics, and other consulting deliverables. You'll also build valuable relationships across our US team with various functions ranging from sales, marketing, Analytics and partnerships. If you have a passion for digital experience analytics, we should chat! For Colorado-based roles: Minimum wage of $15. You may also be offered incentive compensation, bonus, equity, and benefits. More details about our company benefits can be found below.#LI-Remote #BI-RemoteWhy Should You Apply to Contentsquare?✅ Our mission is focused on empowering everyone to create better experiences for all in the digital world.✅ We invest in our employees through career development & opportunities, social events, philanthropic activities, and competitive benefits.✅ You get to collaborate with and learn from smart and creative people around the globe.✅ We are in this together #TeamSpirit. To keep our employees happy and motivated, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight:- Healthcare Insurance and Leave--> Prescription Drug--> Dental--> Vision --> Flexible Spending and Health Savings Accounts--> Leave programs for all of life’s moments: paid birthing and non-birthing leave, as well medical leave to care for yourself or a loved one- Short and Long Term Disability Insurance- Life and Accidental Death & Dismemberment Insurance- 401(k) Retirement Savings Plan with a match- Unlimited paid time-off policy - Eligibility to participate in Contentsquare's equity plan for full time employees.- Reimbursement Programs & Stipends- Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interact with our global colleagues.- Fun office culture with a big opportunity to make an impact on our growing global team, culture, including a Culture Crew for every country to organize regular outings such as game nights, movie nights, and happy hours#Uniqueness is embedded in our DNA as one of our core values, and we welcome everyone to apply to our positions.Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Your personal data are used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights.