We are looking for a Senior Product Designer to drive a customer-centered UX strategy and execute on seamless workflow experiences for our agent experience. You should be comfortable collaborating inside of a cross-functional partnership and leading design thinking with your team. You should have a passion for contributing to the larger design organization through improvements to our process framework, alignment on best practices, and commitment to building a holistic ecosystem for our agents. You should be able to communicate in a clear and concise manner and be comfortable interacting with executives and other stakeholder groups to define an approach, present cohesive experiences, articulate decisions, and build alignment. Designers lead the full lifecycle of their designs across all platforms, collaborate with product managers on strategy, participate in research to test and validate designs, and consult with engineering to make everything come to life.
This role is to join our Productivity Apps team: responsible for creating a cohesive and unified workflow across an optimized set of agent tools. We make it easier for our agents to manage and prioritize their daily tasks and facilitate meaningful discovery and communication between agents and their clients.
We're looking for an experienced product designer who loves and has had success in simplifying complex workstreams into simple, intuitive experiences. You bring a solid knowledge of best practices and a keen ability to leverage data insights to substantially improve the value and performance of the products you work on. You value feedback, care deeply about quality, and are outcomes focused. While this isn't a managerial role, you will help drive critical thinking and team alignment around solving the right problems. You are a meaningful contributor to strategic thinking and planning and are comfortable thinking two or three quarters ahead. You enjoy mentoring designers and can effectively share and communicate your design process in a way contributes to the growth of others.