Lower Parel, Mumbai
0 - 2 year
2.25 - 3.25 lac pa
Liaising on email with internal customer care & store/operations teams
Logging updates on Google Sheets pertaining to a raised ticket.
Filing claims for packages lost/ damaged in transit as communicated by the courier partners.
Maintain records of claims approved/ rejected for accounting purpose & liaising with accounts teams
Escalating claims to the courier's dispute team when claims are rejected (situation based).
Coordinating with courier partners globally, DPD (UK), An Post (Ireland), DHL (Netherlands) & other courier partners around the world
Working on any other Logistics related task as required by the Management.
Organizing and storing paperwork, documents and computer-based information
Working on ad hoc projects
Excellent grasp of spoken and written English
Excellent organizational and time-management skills
Interpersonal and problem-solving skills
Ability to work independently and as part of a team
Attention to Detail
Ability to Work Under Pressure
Interested candidates kindly email your updated resume to [email protected]
. For additional information call us at 7738294586 / 7738096176/ 9967204923.