Full Job Description
CasaOne is a home goods ecommerce platform. Our teams consist of high performing individuals who enable each other to bring their best to every concept, resulting in brands renowned in their markets for perfect insight, impeccable service & the constant ability to surprise with excellence. We onboard experts who inspire us in the way they design solutions, craft brands, or simply add sense to our products & services. We are backed by Accel Partners and other prominent investors.
At CasaOne, you will have an opportunity;
to increase your rate of learning exponentially by defining hard problems and solving them
to partake in a high-growth journey and increase revenues 5x+ y-o-y
to build a category-defining platform for the massive consumer home goods market
to design and run experiments that make a measurable impact on our growth curve
to be an early innovator in the shifting trend: ‘ownership economy’ -> ‘access economy’
Roles & Responsibilities:
Manages all aspects of day-to-day vendor communication including but not limited to: placing orders, confirming invoices, securing inventory, negotiating credits on damaged product, and following up on vendor performance
Works closely with the Customer Success department to provide the best customer experience on each order by providing clear progress updates regarding inventory and delivery details.
Performs order adjustments to meet client needs including inventory swaps, last-minute additions/removals, and order rescheduling
Responsible for updating systems to ensure order and inventory accuracy.
Thoroughly understands back of house process to resolve inventory discrepancies and provide updates to the Warehouse and Logistics team
Frequently participates in and can sometimes lead cross-functional projects to improve multiple aspects of CasaOne’s services.
Understands the ins and outs of all operational processes and can explain speak to any fluctuations in data
Takes ownership of order processing for the market
Requirements and Qualifications:
1-3 years of relevant experience
Ability to thrive in a fast-paced environment and are comfortable with ambiguity as well as uncertainty
Uncanny ability to make decisions on the fly
Highly detail oriented
Bias towards execution and orientation towards high performance output
Excellent written, verbal communication & interpersonal skills
Well-organized with ability to prioritize
CasaOne is an equal opportunity employer (EEO) & we value diversity in our teams.