Job Description

At Carbon Health, we believe everyone deserves good health. We have diverse and passionate teams who lead by example to expand what's possible in healthcare and further our mission of making great healthcare accessible.

• 135+ clinics in 16 states and growing

• Ranked on Inc. 5000's list as the 2nd-fastest-growing private company in the U.S. in 2021

• Recognized as a LinkedIn Top 50 Startup in 2020

COVID Vaccination Requirement for Candidates Seeking Employment: Carbon Health, as both a healthcare provider and a federal contractor, is subject to certain laws, regulations and orders requiring its workforce to be fully vaccinated against COVID-19 and its variants. Carbon Health has therefore implemented a requirement that all employees be fully vaccinated. Candidates seeking employment with Carbon Health will be required to: (1) be fully vaccinated against COVID-19 and its variants by their start date unless a medical or religious exemption has been approved and a reasonable accommodation has been granted; and (2) submit proof of vaccination prior to their start date. The preceding is a condition of employment with Carbon Health.

To effectively review your experience, please provide a resume in English.

THE JOB AT A GLANCE

In this exciting role, you will be a member of the Finance team and will make a meaningful impact as you invent the foundation and grow the accounting function in partnership with the Corporate Controller. In this fast-growing, dynamic company, you will collaborate with Carbon’s internal teams and provide a framework for the business to measure and understand performance. Join Carbon and make a difference!

• Assist with the monthly billing process
•  Keep an accurate record of client accounts and outstanding balances
•  Respond timely to internal billing requests from our Sales teams
•  Please review and update account and invoicing data in our billing system
•  Investigate invoicing and payment discrepancies
•  Record payments to member accounts and lead outstanding payment collection efforts
•  Perform periodic reporting of collection progress
•  Partner with our Sales team to research and respond to customer billing inquiries
•  Assists in ensuring best practice controls are maintained around the billing process and assists in special projects
•  Investigates, identifies root causes, and resolve complex billing issues in collaboration with other teams
•  Escalates high-impact issues as may be needed and coordinates resolution with IT and business partner teams
•  Maintains strong working relationships with business partners across various teams
•  Other duties as may be assigned

• 3+ years of progressive experience in a billing and collections role
• Knowledge of Billing, Account Analysis, and /or Collection, preferably
• Advanced communications skills in English: written and oral
• Excellent interpersonal and communication skills 
• An ability to work cross-functionally and collaborate with various teams in the organization
• Proven organizational skills, with high attention to detail, critical thinking skills, and a strong personal commitment to meeting deadlines
• Experience using Excel, NetSuite, and other tools like Salesforce, Stripe, etc
• Well-organized with multitasking skills

#LI-REMOTE

#LI-AP1

Carbon Health is a leading national healthcare provider with a mission to make high-quality healthcare accessible to everyone. We offer primary and urgent care to nearly two-thirds of the U.S. Leveraging our unique technology platform, we provide patients with omnichannel care, designed to meet them where they are by delivering care across a variety of access points, including in-person clinics, virtual care and remote patient monitoring (RPM). Carbon Health also focuses on value-based care and other value-add services to employers, health plans, health systems and other ecosystem partners.

We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.