ITES customer support
- Greetings From Black and White Business Solutions Bangalores Leading BPO Recruitment Firm.
- Urgent Hiring for International BPO Customer Service Voice Process
- We currently have voice openings with the companies for
- Handling the customers inquiry and coordination with Sales.
- Handling calls, collecting and updating the database.
- Follow-up with customers & managing database of leads allocation
- Improvement and quality assurance programs
1) Banking process
- Help in customer resolving their banking related queries.
2) Customer service executive (CSE)
- Handling the customers calls on telecom related queries.
3) Tech Support (Technical Voice)
- Trouble Shoot Technical Queries for various clients through voice, chat and email.
4) Customer service Semi Voice process.
Fresher : up to 16-20k
Experience : up to 22-30k
Shift : US/UK Should be flexible with rotational Shift
10th, 12th, Graduate
Industry : BPO customer service ITES, BPO, KPO, LPO.
Required Experience : Fresher/1 Year experience in International Call center
Rounds of interview :
- HR round
- Operation Round
Note : Interview rounds may differ for different process