What this Job Entails:
The Operations Analyst I will support the core business processes required to effectively run business operations. The Analyst serves as a conduit between internal corporate departments and within the IT program itself. The ideal candidate has a point of view regarding how IT business operation practices can enable a nimble, cost effective operating model to fuel the long-term success of the program.

Scope:
Applies company policies and procedures to resolve routine issues

Works on problems of limited scope

Receives detailed instructions

Your Roles and Responsibilities:
Assist with driving day-to-day business operations with corresponding metrics, evaluating actual performance and providing timely reporting to leadership team

Helps to prepare, review, and consolidate IT plans, budgets and forecasts in conjunction with Corporate Finance

Assists with communicating meaningful metrics and other internal program data elements

Helps in maintaining the process for IT quarterly and annual planning cycles

Works closely with HR and Finance partners

Assist in analysis and documentation for Quarterly Business Reviews (QBRs)

Helps to highlight business risks, and helps with solutions to issues, and track actions to closure

Helps represent the program on cross-business topics and special projects

Assists in providing recommendations to drive cost down across the program based on internal and external benchmarks

Helps identify resource demand trends to support the business efforts

Reviews time & attendance and expense adherence within the IT Program

Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:
Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience

Builds stable working relationships internally

Follows standard practice and procedures when analyzing situations or data

Knowledge of business principles from multiple disciplines and ability to apply those principles to achieve results in cross-functional activities

Knowledge of time reporting platforms

Ability to learn new technologies

Knowledge of labor rate calculation and connection to finance allocations

Excellent cross-group collaboration skills

Strong communication skills

Ability to work with sensitive information

Must be self-motivated

Strong analytical/problem solving skills.

Proficiency in Google docs,sheets, Slides and/or Microsoft Office products including Outlook, Word, Excel and Powerpoint.

Preferred Qualifications:
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing

Must have the ability to move from place to place within an office environment

Must be able to use a computer

Must have the ability to communicate effectively

Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

What can Astreya offer you?

Employment in the fast-growing IT space providing you with a variety of career options

Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network

Introduction to new ways of working and awesome technologies

Career paths to help you establish where you want to go

Focus on internal promotion and internal mobility - we love to build teams from within

Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace

Education Assistance

Dedicated management to provide you with on point leadership and care

Numerous on the job perks

Market competitive compensation and insurance, health and wellness benefits